Clinical Training Coordinator
Role Overview
Under the supervision of the Family Medicine Clinic Manager, the Clinical Training Coordinator coordinates and delivers clinical education, onboarding, competency validation, and electronic medical record (EMR) training for Medical Assistants and other clinical support staff throughout Aviva Health.
The Clinical Training Coordinator serves as a hands-on clinical education resource and is responsible for the day-to-day implementation of established clinical training programs.
This position provides comprehensive Medical Assistant onboarding and training, supports ongoing staff education and remediation, coordinates clinical competencies, maintains training documentation, and assists with EMR and workflow education.
Working closely with the Family Medicine Clinic Manager, Clinical Supervisors, Lead Medical Assistants, providers, and other organizational leaders, the Clinical Training Coordinator helps ensure staff receive consistent, accurate, and practical education that supports patient safety, regulatory compliance, standardized clinical practices, and effective clinic operations.
Full Job Posting
QUALIFICATIONS
- Current Medical Assistant certification through the NHA, AAMA, or NCCT required.
- Current phlebotomy certification through a nationally recognized certifying organization, such as NHA, required.
- Minimum of three years of direct patient care experience as a Medical Assistant required.
- Associate degree in Medical Assisting or a related healthcare field preferred; equivalent education and relevant clinical experience may be considered.
- Valid Oregon Driver's License and acceptable driving record required to perform job-related travel between organizational locations.
- Ability to maintain eligibility to operate an organizational or personal vehicle for job-related travel in accordance with organizational requirements.
- Previous experience in clinical education, staff training, onboarding, precepting, or competency-based instruction preferred.
- Knowledge of Medical Assistant scope of practice, outpatient clinical workflows, and clinical competency standards required.
- Knowledge of adult learning principles and ability to deliver effective classroom, individual, hands-on, written, and virtual instruction.
- Excellent verbal, written, interpersonal, and presentation skills, with the ability to communicate effectively with diverse audiences.
- Proficiency with electronic health records (EHR); experience with Athena EHR preferred.
- Strong understanding of HIPAA, patient privacy, infection prevention, medical ethics, patient safety, and applicable regulatory requirements.
- Strong organizational, time management, and problem-solving skills, with the ability to prioritize multiple responsibilities and meet deadlines.
- Demonstrated professionalism, leadership, reliability, and ability to work collaboratively with clinical staff and leadership.
- Proficiency with Microsoft Office applications, spreadsheets, email, scheduling software, and other computer systems necessary to perform administrative and training responsibilities.
Preferred Qualifications
- Associate degree in Medical Assisting or a related healthcare field preferred; equivalent education and relevant clinical experience may be considered.
- Previous experience in clinical education, staff training, onboarding, precepting, or competency-based instruction preferred.
- Proficiency with electronic health records (EHR); experience with Athena EHR preferred.
About Aviva Health
Independent nonprofit FQHC providing primary medical, dental, and behavioral healthcare to Douglas County residents.
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