Clinical Research Coordinator

The Clinical Research Coordinator drives clinical research strategy and execution across assigned studies and programs.

Responsible for directing study operations, ensuring regulatory compliance, and delivering performance outcomes related to enrollment, data quality, and protocol execution.

Engages directly with research participants and exercises independent judgment in identifying risks and implementing strategies that impact study success and organizational research objectives across sites.

Please note that this is a 100% on-site position in Grand Rapids, Michigan.

Relocation assistance is not available for this role.

• Direct Clinical Research Operations across assigned protocols. Establish workflows, coordinate protocol-specific deliverables, and ensure studies execute in accordance with protocol requirements, regulatory standards, and organizational expectations.
• Manage Regulatory Compliance and Data Integrity. Direct preparation and submission of regulatory documentation, oversee safety reporting obligations, and implement corrective actions to maintain audit readiness.
• Lead Enrollment and Participant Engagement. Drive participant recruitment strategy, optimize screening and enrollment workflows, and meet study performance targets while ensuring positive participant experience and retention.
• Own and Direct External Research Partnerships. Serve as the primary point of contact for sponsors, investigators, and CROs, driving study feasibility, site selection decisions, and resolution of operational issues.
• Support and Develop the Research Enterprise. Mentor research team members, reinforce protocol standards across sites, and contribute to the operational growth and consistency of the broader research business unit.
• Lead Protocol Planning and Feasibility Assessments. Evaluate new study opportunities, assess site capabilities and resource requirements, and provide strategic recommendations that inform protocol development and research program growth.
• Advanced knowledge of clinical research regulations, quality management principles, and documentation standards, with ability to interpret and apply requirements to maintain compliance and audit readiness.
• Demonstrated ability to exercise independent judgment in managing multiple studies, establishing priorities, and driving performance outcomes across research operations.
• Ability to analyze study performance metrics, identify improvement opportunities, and implement operational enhancements that impact enrollment, compliance, and data quality.
• Effective communication and interpersonal skills for interaction with sponsors, CROs, investigators, participants, and organizational leadership.

O t her Licensures or Certifications not Listed: Professional certification through the Association of Clinical Research Professionals or Society of Clinical Research Associates preferred

• Sitting for extended periods
• Manual dexterity for typing and computer use
• Visual acuity for reading screens and documents
• Verbal communication via phone or in person