Patient Service Representative

Access to health, dental, and vision insurance

Health Savings Account $500 matching contribution

Eligible for PTO and Holiday pay

Company paid life insurance and long term disability (full-time only)

Access to voluntary short term disability insurance (full-time only)

Access to additional life insurance

Eligible for Accident and Critical Illness Insurance, Hospital Indemnity and Cancer Guardian

401K with employer contribution

Profit sharing

Employee discounts

And much more!

Essential Functions

Performs opening and closing clinic duties

Greets patients, checks in for appointments and verifies insurance

Scans documents into electronic health record

Maintains tidiness of waiting area and reception counter throughout the day

Checks schedules for added, canceled and no-show appointments throughout the day

Schedules follow up appointments as needed

Responds to designated tasks in the electronic health record

Orders clinic office supplies

Sells and tracks cosmetic products

Distributes mail

Prepares for next day scheduled appointments

Knowledge, Skills & Abilities

High school diploma or equivalent is required

1+ years of recent medical office experience or in a similar capacity is preferred

Proficient in basic computer functions

Ability to learn new software quickly

Must possess excellent customer service, communication and organizational skills

Ability to operate standard office equipment

Ability to type a minimum of 40 wpm is preferred

Must possess attention to detail

Ability to multi-task, prioritize appropriately, and work well both individually and as part of a team

Ability to respond positively to constructive feedback and direction from supervisors

Must demonstrate professional appearance and manner at all times

Must display a friendly, cheerful, tactful, and polite demeanor, and must be compassionate and caring in dealing with others

Ability to maintain confidentiality of information

For this position, the base pay range is $17 .00 - $18 .00 per hour. Individual pay is determined by role, level, location, job-related skills, experience, and relevant education , certification, or training