brassring
Clinical Operations Manager
TeamHealth
Remote, USA
Full-time
Mid
Remote
Discovered 4 weeks ago
Full Job Posting
External Job Description and Responsibilities
- Investigate and evaluate client complaints involving Telephone Nurse Consultants and communicate findings to appropriate stakeholders
- Support quality monitoring efforts, including call audits and focused clinical reviews
- Participate in client meetings and provide clinical expertise as needed
- Serve as a resource for clinical operations, protocols, and call center best practices
- Handle or delegate emergent clinical calls when necessary
- Assist with onboarding, orientation, and development of new nursing staff
- Identify training needs and performance improvement opportunities in partnership with leadership and HR
- Foster strong client relationships and support overall client satisfaction
- Collaborate with cross-functional leadership teams to achieve operational and quality goals
- Lead and support special projects as assigned
Requirements
- Opportunities for career growth and professional development
- An inclusive culture where everyone feels valued, respected, and empowered to belong
- Comprehensive medical, dental, and vision coverage beginning the first of the month following 30 days of employment
- 401(k) plan with discretionary company match for eligible employees
- Generous paid time off to support work-life balance for eligible employees
- Eight paid company holidays each year
- Company-provided equipment for eligible remote positions
About TeamHealth
Physician Practices & Outpatient Clinics18000 employeesFounded 1979
A physician-led provider of medical staffing and practice management.
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