Clinical E-Learning Instructional Designer and Trainer

JOB SUMMARY

JOB RESPONSIBILITIES

• Program Training, 50%
• · Facilitates onboarding, refresher and return-to-work training, program launches, and other learning initiatives through virtual, self-directed, and blended learning environments, applying evidence-based educational practices to achieve learning and performance outcomes.
• · Leads the evaluation of education programs, training initiatives, and learner outcomes using a variety of assessment methods to measure learning effectiveness, knowledge transfer, skill development, practice integration, participant experience, and overall program impact.
• · Provides coaching and developmental support, including SMART goal setting, and collaborates with quality and operational leaders to address learning needs and performance gaps.
• · Facilitates engaging, learner-centred experiences using adult learning principles, experiential learning techniques, and appropriate educational technologies.
• Curriculum Development, 30%
• · Designs and develops evidence-informed curricula, learning resources, self-directed modules, and blended learning programs for new and existing staff using appropriate e-learning tools and platforms.
• · Conducts needs analyses to assess staff learning and performance requirements.
• · Collaborates with other departments to develop educational in-services and resources that support frontline practice, program priorities, and organizational strategies.
• · Identifies potential policy or practice gaps through education activities and contributes clinical and educational expertise to the development and review of relevant policies.
• · Pursues continuous improvement within the role and across the Education team.
• Organizational and Program Support, 20%
• · Supports organizational, program, and departmental priorities in response to identified needs.
• · Provides additional support during periods of increased demand, which may include assisting with frontline, project, or other priority activities.
• · Contributes to special initiatives, process improvements, resource development, and cross-functional work, as assigned.
• · Supports clinical quality program activities, including quality scans, targeted reviews, calibration activities, and related follow-up, as required.
• · Performs other related duties as assigned.

EDUCATION AND QUALIFICATIONS

• · Minimum three years of clinical nursing experience.
• · Minimum one year of call centre experience with demonstrated proficiency.
• · Bachelor’s degree in nursing (BScN) considered an asset.
• · Experience in virtual facilitation, training delivery, or adult learning is considered an asset.
• · Knowledge of quality improvement principles and practices is considered an asset.
• · Courses or certification in e-learning design and development, virtual facilitation, adult education, or instructional design are considered an asset.

OTHER QUALIFICATIONS

• · Commitment to lifelong learning, professional growth, and continuous improvement.
• · Strong facilitation, communication, and relationship-building skills.
• · Demonstrated evaluation, critical thinking, decision-making, and planning abilities.
• · Strong organizational and time-management skills with the ability to manage multiple priorities and meet deadlines.
• · Commitment to quality, evidence-informed practice, and learner-centered education.
• · Proficiency with virtual learning platforms, e-learning tools, and other relevant workplace technologies.
• About SE Health SE Health is a not-for-profit social enterprise advancing health with heart. With 115+ years of impact, we bring hope, happiness and exceptional care to people and communities across Canada. We lead with empathy, dignity and purpose while building a future where everyone can realize their full health and well-being potential. We’re also an inclusive, supportive workplace offering competitive compensation, strong benefits and real opportunities to grow. We’re All In Together. Accessibility : If you require accommodations due to illness or disability, please contact Talent Acquisition at [email protected] .
• DEIA: At SE Health, we are committed to fostering a diverse, equitable, inclusive, and accessible workplace where everyone feels respected, valued, and empowered to contribute and succeed.

AI and compensation details

• We use AI to take notes during our interview. All applications and interviews are reviewed by our Talent Acquisition team. This role is a replacement position.