Clinic Operations & Growth Manager
Skills
About This Role
Overview
This role combines:
— clinic operations,
— team coordination,
— patient journey management,
— sales process improvement,
— operational analytics,
— and revenue growth.
Key Responsibilities
— oversee day-to-day clinic operations
— coordinate front desk, call center and patient flow
— monitor appointments, no-shows and scheduling efficiency
— improve lead → appointment → consultation → sales conversion
— support follow-up and retention processes
— monitor KPIs and weekly reporting
— analyze clinic performance and operational metrics
— work with sales targets and revenue goals
— support execution of clinic growth strategy
— coordinate with marketing and sales teams
— improve operational systems and patient experience
— support business development initiatives
— identify operational bottlenecks and revenue growth opportunities
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