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Clinic Female Receptionist

IHHC
Dubai, UAE
fulltime
Entry
1 months ago
SAPCRM
Free

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About Us

We are a leading aesthetic clinic in Dubai, offering advanced skin, beauty, and wellness treatments.

We are seeking a dynamic, customer-focused individual who can combine front desk reception duties with proactive sales and lead management to help grow our client base.

Key Responsibilities

  • Welcome clients warmly, manage check-ins/check-outs, and ensure a professional front desk experience.
  • Handle incoming calls, WhatsApp messages, emails, and online enquiries promptly and professionally.
  • Manage leads from all sources, ensuring timely follow-up to convert enquiries into bookings.
  • Maintain accurate appointment schedules and manage bookings using the clinic’s CRM system.
  • Provide information on treatments, promotions, and packages to encourage bookings.
  • Upsell services and products to meet individual and clinic sales targets.
  • Build strong relationships with clients to ensure repeat business and referrals.
  • Handle payments, invoices, and basic administrative tasks.
  • Coordinate with the marketing team for lead campaigns and promotions.
  • Ensure the reception area is always clean, organised, and welcoming.

Requirements

  • Previous experience in a front desk, receptionist, or customer service role (experience in aesthetics, hospitality, or luxury service is an advantage).
  • Proven sales or upselling skills with a track record of meeting targets.
  • Strong communication skills in English; Arabic is a plus.
  • Professional appearance and friendly, confident personality.
  • Ability to work under pressure and handle multiple tasks at once.
  • Proficient in MS Office and familiar with CRM systems.

Experience

  • aesthetic clinic: 2 years (preferably)
  • with pleasing personality
  • Please send cv to 0502632775 / [email protected]

Application Question(S)

  • What is your nationality ?

Education

  • Bachelor's (Required)

Experience

  • hospitality/healthcare customer service: 2 years (Required)

Language

  • Arabic (Required)
  • English (Required)

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