Clinic Coordinator (Arabic Speaker with Sales Background)

Overview

Key Responsibilities

• Welcome patients and visitors in a professional and friendly manner.
• Manage appointment scheduling, confirmations, and follow-ups.
• Respond to patient inquiries via phone, WhatsApp, email, and social media.
• Clearly explain breast screening services and procedures to patients.
• Convert inquiries into consultations and confirmed bookings.
• Maintain accurate patient records while ensuring strict confidentiality.
• Achieve monthly booking and sales targets.
• Support marketing campaigns and promotional activities.
• Handle patient concerns professionally and provide excellent customer service.
• Coordinate with medical staff to ensure smooth patient flow and clinic operations.

Requirements

• Fluency in Arabic and English is **mandatory**.
• Bachelor’s degree or diploma in Business Administration, Healthcare Administration, Marketing, or a related field preferred.
• 2 years of experience in clinic coordination, healthcare customer service, or sales.
• Strong experience in sales, patient conversion, or customer engagement is an advantage.
• Excellent communication and interpersonal skills.
• Experience using clinic management systems or CRM software preferred.
• Professional appearance with a strong customer-focused attitude.
• Ability to work in a fast-paced healthcare environment.

Key Skills

• Patient Coordination

• Customer Service Excellence

• Appointment Management
• Communication Skills

• Multitasking & Time Management

• Problem Solving
• Team Coordination
• Relationship Management

Additional Requirements

• Willing to be relocated or travel if required
• Visit visa or cancelled visa holders are welcome to apply
• Immediate joiners preferred

Application Question(s)

• Can you join immediately?
• What is your notice period?
• What is your salary expectation?

Experience

• Clinic Coordinator (with Sales Background): 2 years (Preferred)