Client Services Manager

About This Role

Client Services Manager Location Dubai Business Area News and Media Ref # 10050723 Description & Requirements

Bloomberg LP has built a significant Media business spanning television, digital, magazine, radio and live event platforms across the globe. In the midst of a historic time in the Media industry, Bloomberg Media is growing its global footprint and reach through new innovations from Originals to New Economy.

We work hard, and we work fast - while keeping up the quality and accuracy we're known for! It's what keeps us inventing and reinventing, all the time. "Our culture is wide open, just like our spaces." We bring out the best in each other. And through our countless volunteer projects, we help bring out the best in the communities around us, too. You can do amazing work here. Work you couldn't do anywhere else. It's up to you to make it happen.

We are looking for a highly meticulous and client-focused Client Services Manager to join our Client Services team. This role is responsible for the day-to-day leadership and execution of complex, custom, and integrated media partnerships, ensuring operational excellence, strong client relationships, and consistently high-quality delivery.

The Client Services Manager is an expert executor who thrives in fast-paced environments, translates client objectives into clear internal direction, and ensures work is delivered on strategy, on time, and on budget. While primarily execution-focused, this role also contributes to team knowledge-sharing, strategic ideation, and the commercial success of assigned partnerships.

This role is ideal for someone demonstrating strong judgment, growing strategic thinking, and readiness to take on increasing complexity and influence. A successful candidate displays a genuine curiosity, a positive can-do attitude, ability to effectively and productively collaborate, strength in communication, takes accountability, and leads with a growth mindset.

We'll Trust you to:

• End-to-End Campaign Leadership: Lead complex integrated media projects from initial kickoff through delivery, ensuring all milestones and KPIs are met.
• Operational Planning: Develop and manage detailed project timelines, workstreams, and deliverables while proactively mitigating risks and dependencies.
• Strategic Reporting: Translate raw data into compelling performance narratives, using storytelling to provide clients with actionable insights and recommendations.
• Cross-Functional Collaboration: Partner with internal teams—including Creative, Sales, Media, and Analytics—to ensure seamless execution across departments.
• Client Relationship Management: Act as the primary, trusted day-to-day contact, maintaining proactive communication and ensuring expectations are clearly managed.
• Revenue Support: Identify opportunities for campaign renewals and upsells by building deep client trust and demonstrating consistent delivery excellence.
• Process Optimization: Contribute to the evolution of internal workflows and best practices by sharing learnings through QBRs and team forums.
• Leadership & Growth: Model operational excellence and accountability, demonstrating the strategic judgment required to take on increasing responsibility.

You'll need to have:

• 3–10+ years of experience in client services, account management, project management, or integrated production within a media or agency environment
• Experience delivering complex, cross-platform media campaigns
• Strong project management, organizational, and prioritization skills
• Solid analytical capability with the ability to interpret performance data and insights
• Excellent written and verbal communication skills
• Comfort operating in fast-paced environments with multiple stakeholders and deadlines
• A proactive, solutions-oriented mindset with strong attention to detail
• A positive, growth-oriented attitude with a desire to continue developing professionally

If this sounds like you:

Apply if you think we're a good match. We'll get in touch to let you know what the next steps are, but in the meantime feel free to have a look at this:

Life at Bloomberg is many things, but it’s never dull. We're a truly global business with a truly diverse workforce. We pride ourselves on being open, inclusive and collaborative, and provide a work environment that inspires our employees to be their best. We offer competitive compensation, comprehensive healthcare coverage, and programs to support you and your family through different life stages, from parental leave to generous retirement savings plans.

If indicated, please note that years of experience are a guide; we will consider applications from all candidates who can demonstrate the skills necessary for the role. Discover what makes Bloomberg unique - watch our for an inside look at our culture, values, and the people behind our success.