Client Services Analyst – White Label
Role Overview
GLAS is an international provider of institutional debt administration services, serving lenders, borrowers, issuers, and advisers offering a global platform across Loan Agency and related services, Capital Markets and Restructuring.
GLAS’ vision is to be recognised as the best-in-class independent, non-creditor, conflict-free provider of institutional debt administration services, enabling global clients and counterparties to achieve successful outcomes on their transactions.
The business currently comprises c.500 employees who deliver a solution-based, innovative service, ensuring GLAS is the preferred global partner of choice.
GLAS has a blue-chip customer base developed over many years; select clients include Apollo, Blackstone, CVC, Deutsche Bank and Goldman Sachs.
GLAS has been recognised as the premier independent provider of loan agency and bond trustee services with a portfolio of over $800 billion assets across its global platform.
The company is headquartered in London with offices in Paris, Frankfurt, Madrid, New York, New Jersey, Sydney, Melbourne, Brisbane, Singapore, Dubai, Hong Kong, Jacksonville, Milan and Rome.
Full Job Posting
Key Responsibilities
- Support the execution of primary and secondary loan market trades.
- Coordinate the trade settlement process with counterparties, operations, and settlement teams.
- Review trade documentation, assignment agreements, and participation agreements for accuracy.
- Input trades into the Solvas loan platform, ensuring data integrity and accuracy.
- Utilize the ClearPar trading platform and Excel-based reporting tools.
- Reporting & Administrative Support
- Assist with the preparation of weekly MIS reports.
- Respond to ad hoc requests from the trading team and senior management.
- Deal with audit requests in a timely and accurate manner.
- Risk, Compliance & Escalation
- Ensure adherence to internal controls, compliance requirements, and regulatory guidelines.
- Conduct due diligence relating to potential fraud, money laundering, and both financial and reputational risks to GLAS.
- Escalate relevant matters promptly to the Team Leader and/or Managers.
- Training & Development
- Train with Senior Client Services team members to gain an understanding of daily workflows, processes, and best practices.
- Person Specification
- Bachelor’s degree or equivalent
- Willingness to learn and have an inquisitive nature
- Highly organized and adaptable with a “can do” positive attitude
- Self-motivation and effective time management
- Good written and verbal communication skills
- Ability to effectively manage priorities while balancing competing demands and deadlines
Qualifications
- Bachelor’s degree or equivalent
About GLAS
GLAS is a privately owned financial-services firm providing loan administration, debt administration, restructuring, and trustee services to credit-market participants.
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