Client Director Energy

Role overview

Responsibilities

• Develop strategic account plans for client retention, growth, expansion, and long-term partnerships.
• Build relationships with executive leaders, operational stakeholders, project sponsors, procurement teams, regulators, government agencies, and Indigenous-owned development organizations.
• Represent the client's interests internally and align service delivery with client objectives.
• Lead executive engagement, account reviews, governance meetings, and relationship development activities.
• Identify account growth opportunities based on client investment plans, operational priorities, and market challenges.
• Lead client development for pipeline, midstream, and natural gas facilities opportunities with technical and delivery teams.
• Pursue cross-sell opportunities in power and electrification, carbon capture, major infrastructure, renewables, hydrogen, nuclear, and grid-related services.
• Support project execution and client experience in collaboration with delivery teams; monitor account performance, project outcomes, client satisfaction, and relationship health.
• Align company capabilities with client needs and facilitate integrated multidisciplinary solutions across business units.
• Maintain account plans, relationship maps, market intelligence, sales forecasts, and opportunity pipelines through CRM systems.
• Resolve client concerns and serve as an escalation point for strategic accounts.
• Mentor client-facing professionals, manage client investment budgets and pursuit strategies, and represent the company at client and industry events.

Qualifications

• Bachelor's degree in Engineering or a related discipline.
• 15 or more years of experience in client management, strategic account leadership, business development, or growth-focused leadership in Western Canada's energy, infrastructure, engineering consulting, or professional services markets.
• Demonstrated success managing and expanding strategic relationships with oil and gas, midstream, pipeline, and associated facilities clients in Western Canada.
• Experience identifying cross-sell opportunities across adjacent energy and infrastructure services.

Location and focus

• The role is primarily focused on Western Canada, especially Alberta, and may support other Canadian client relationships and projects when aligned with national account priorities.