Client Care Coordinator

Coordinate client and employee schedules while ensuring exceptional service delivery.

Complete client intake, in person assessments, update care plans, and maintain accurate documentation.

Respond to scheduling changes, urgent requests, and day-to-day operational needs.

Build positive relationships with clients, families, Health Care Workers, and community partners.

Conduct client follow-up calls and in-home visits.

Support recruitment, interviewing, onboarding, and employee orientation.

Leading and collaborating with the Home Support Staff.

Help ensure the daily operations of the Prince George branch run smoothly.

Identify opportunities to improve workflows, systems, and the client and employee experience.

Participate in meetings by creating agenda’s, sharing ideas, contributing to discussions, and supporting branch initiatives.

Takes ownership and initiative without waiting to be asked.

Looks for opportunities to improve processes rather than simply maintaining them.

Is confident bringing forward ideas and contributing during team meetings.

Enjoys working in a fast-paced, collaborative environment where everyone supports one another.

Is organized, adaptable, and solutions focused.

Has exceptional communication and customer service skills.

Is committed to continuous learning and professional growth.

Can work independently while recognizing when to collaborate and ask for support.

Takes pride in helping create a positive workplace culture and exceptional client experience.

Is confident in supporting growth and areas of improvement in others.

Competitive compensation.

RRSP matching program.

Extended health and dental benefits.

Ongoing education and professional development.

Employee recognition and appreciation programs.

Opportunities for career growth and leadership development.

A supportive, family-oriented team where your ideas are valued and your contributions make a difference.

If you're looking for more than just a job and want to make a meaningful impact while helping build a strong, collaborative branch, we'd love to hear from you. Join us in enriching lives through compassionate care.