Client Advisor - Riyadh Kingdom Centre New Store Opening

Locations

• Kingdom Centre (New Store Opening May 2026)

Burberry

Burberry Experience

Key Responsibilities

• Support the sales team to achieve sales goals and KPIs
• Drive category performance and ensure full understanding of new collections
• Deliver exceptional client experiences, acting as a role model for Burberry service standards
• Manage customer flow on the sales floor to ensure every client receives attention and care
• Provide real-time guidance and support to colleagues on the sales floor
• Assist in developing and retaining talent through feedback and training support
• Resolve complex client issues with professionalism and escalate when necessary
• Leverage digital tools to enhance the customer experience and team performance
• Support store operations, including opening/closing procedures, POS, and promotional activities

What We’re Looking For

• Previous experience in luxury retail or high-end client service
• Advanced knowledge of POS systems and comfort with digital tools (including Apple devices)
• Excellent interpersonal and communication skills, with the ability to handle complex customer situations
• Strong client focus, organized, proactive, and able to work in a fast-paced, high-energy environment
• Genuine passion for fashion and styling, with a keen interest in luxury products

Why Join Burberry

• Be part of an iconic, values-driven luxury brand
• Work in a dynamic, inclusive, and creative environment
• Opportunity to join our
• new Kingdom Centre store
• or
• existing Al Faisaliah Mall store
• Ongoing development opportunities and career growth within Burberry
• Burberry is an Equal Opportunities Employer and as such, treats all applications equally and recruits purely on the basis of skills and experience.