Client Advisor

Role Overview

Your Role

• Achieve individual and store objectives.
• Connect with clients in an engaging emotional way to provide an exceptional and memorable client experience.
• Engage with all clients and develop long-lasting relationships.
• Maintain relations with clients through regular communication via email, phone, messages, or personalized notes.
• Master and transmit our brand history and heritage.
• Highlight our product categories through product knowledge and storytelling.
• Develop and grow your client book, updating client information on the relevant company tools.
• Perform as a team player, participating and collaborating in all activities contributing to the overall objectives of the store.
• Actively participate in visual merchandising in accordance with LOEWE's visual standards.
• Maintain products in an efficient, clean, secure, and organized manner, front and back of house.
• Support with inventory management and ad hoc back-of-house tasks.
• Follow the company's policies and procedures including LOEWE's grooming and behavior standards.

What Is Important for the Role

• Proven experience in achieving individual goals and contributing to team results.
• Experience within a similar customer-centric role.
• Deep interest in Fashion, Art, and Culture.
• Be naturally inclusive and open-minded.
• Confident, service-oriented, adaptable, and empathetic in style and approach.
• Effective communication skills with the sensitivities to build and maintain a client portfolio.
• Results-driven with a commercial mindset without compromising on the team-player attitude.
• Fluent in English and Arabic.

About LOEWE