Claims Processor - Workers Compensation

You will be working as part of a collaborative team to register certificates and to process payments of accounts and weekly payments received on behalf of employers, injured workers, providers and the Victorian WorkCover Authority in relation to injured worker’s compensation claims.

Managing weekly payment of entitlements

Data entry for individual claims portfolios

Dealing with high risk calls with patients

Responsible for processing claims requests, in adherence to the policies, laws, and regulations of the company involved

CIP (Community Integration Program) Claims

Required Expertise

Customer service experience within a medical or corporate environment

Strong written and interpersonal skills, including the ability to liaise effectively with patients, medical, paramedical and legal practitioners

Sensitivity to issues related to people with medical, cultural and social needs

Technically capable of working across multiple platforms and being self-sufficient with technology and troubleshooting systems

Processing abilities – claims management activities, e.g. file noting

Ability to work in a rapidly changing, sometimes high-pressured environment

Be an Australian Citizen or Permanent Resident

Our culture and benefits

DXC is committed to building better futures for our customers, colleagues, environment, and communities. We take care of each other and foster a culture of inclusion, belonging and corporate citizenship. We put this to action developing and implementing societal initiatives within our Social Impact Practice. #WeAreDXC

As an employer of choice, our “people first” philosophy means we offer competitive remuneration, benefits, training, and career opportunities that reflect our commitment to improving the lives of our employees, and the communities in which we live and work.

How to apply & our commitment to you in return

If you would like to be part of a culture that drives innovation, delivers results, rewards performance and encourages ideas, then please press the "Apply Now" button to submit your resume.

In return, we agree to ensure a hiring process that is enjoyable, thorough, and fair. We strive to provide an environment that lets you thrive and show off the very best version of yourself, while learning about us at the same time.

We are an Equal Opportunity Employer

DXC is proud to be an equal opportunity employer and we welcome submissions from people from all walks of life. We celebrate our diversity and recognise it is the unique contributions of our people that give us our edge. We stand by the ‘bring your whole-self to work’ philosophy. It is our inclusive culture that powers our results, and our company grows only if our people grow.

At DXC Technology, we believe strong connections and community are key to our success. Our work model prioritizes in-person collaboration while offering flexibility to support wellbeing, productivity, individual work styles, and life circumstances. We’re committed to fostering an inclusive environment where everyone can thrive.

Recruitment fraud is a scheme in which fictitious job opportunities are offered to job seekers typically through online services, such as false websites, or through unsolicited emails claiming to be from the company. These emails may request recipients to provide personal information or to make payments as part of their illegitimate recruiting process. DXC does not make offers of employment via social media networks and DXC never asks for any money or payments from applicants at any point in the recruitment process, nor ask a job seeker to purchase IT or other equipment on our behalf. More information on employment scams is available here.