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Claims Handler CH1

Keoghs
Liverpool, GBR
Full-time
Entry
Hybrid
Discovered 2 weeks ago

Full Job Posting

Key Accountabilities

• To pro-actively manage a caseload of Public Liability & Property Damage claims • Maintain accurate data on relevant case management system • Comply with set client SLA’s • Ensure quality service standards and productivity levels are maintained to a high standard • Undertake appropriate additional tasks provided by the Team Leader Working Hours 35 hours per week Monday – Friday 9am – 5pm with 1 unpaid hour for lunch Primary location for this role is Liverpool Office

Experience, Skills and Qualifications

  • 6 months relevant experience or law degree or equivalent • Excellent attention to detail • Strong communication and negotiation skills • Strong organisational skills • Excellent client care and customer service skills • Ability to manage own volume workload via task management • Ability to work as a team and independently Values Our culture is focussed on making Keoghs sustainable and successful for our people and clients, with this our four values are at the heart of everything we do; Our Values We are connected We are Dynamic We are Innovative We succeed together

Benefits

  • 25 days holiday per year which increases with level of service (opportunity to buy & sell 3 days)
  • Simply Health Care Cash Plan
  • WeCare – 24/7 online GP, mental health support and virtual wellbeing covering a whole host of topics to do with health, mental health, wellbeing & healthy living and financial & legal wellbeing
  • Death In Service – after 1 years’ service
  • Pension Contribution based 5% Employee / 3% Employer
  • Cycle to Work Scheme*
  • Tech Scheme*
  • Season Ticket Loan*
  • Gym Flex*
  • Access to Online Discount Sites
  • Discounted Gourmet Society Membership
  • Discounted Tickets for Merlin Attractions nationwide
  • Discounts at local retail outlets
  • *after successfully completing probation

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