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Child Intervention - Program Specialist

Government Of Alberta
Edmonton, CAN
Temporary
Onsite
Discovered 5 days ago
Child Intervention applicationsUser acceptance testingTest script development and executionSystems analysisBusiness requirements translationChange management

Full Job Posting

Job information

The Ministry of Children and Family Services is hiring a full-time Child Intervention Program Specialist in Edmonton, Alberta.

The position is temporary for one year and works 36.25 hours per week.

The salary is $3,148.20 to $4,126.82 bi-weekly, stated as $82,168 to $107,710 per year.

Ministry mandate

The Ministry funds programs and services that support vulnerable children, youth, families, and individuals.

Its work includes protecting children and youth from abuse and neglect, addressing harm requiring intervention, and supporting youth transitioning to adulthood.

The Ministry invests in community prevention and early intervention, including family resource networks, youth shelters, and programs addressing family and sexual violence and abuse.

Role overview

The Program Specialist provides technical and operational support for Child Intervention applications.

The role collaborates with stakeholders to improve system functionality, resolve issues, test enhancements, and support effective system use across Alberta.

Role responsibilities

  • Collaborate with program, policy, and IT teams to identify system gaps, translate business requirements into technical solutions, and assess effects on applications, reporting, and service delivery.
  • Develop and execute user acceptance test scripts, coordinate business testing, identify defects, and recommend actions to ensure enhancements meet operational needs.
  • Coordinate implementation, document system changes, update user resources, and provide training and technical support to support adoption.
  • Analyze system usage, identify improvements, explore new technologies, and recommend solutions that improve functionality, efficiency, and user experience.
  • Contribute to digital records and paperless initiatives, support integration of new technologies, and develop documentation for Ministry information management priorities.

APS competencies

  • Systems thinking: consider long-term effects of system changes, anticipate risks, incorporate stakeholder perspectives, and align solutions with Ministry priorities.
  • Creative problem solving: identify root causes of complex system issues and develop practical, innovative solutions with technical and program teams.
  • Agility: adapt to changing priorities, evolving technology, and emerging operational needs while working within established guidelines.
  • Develop networks: build productive relationships with program areas, IT partners, and Ministry stakeholders.
  • Build collaborative environments: promote open communication and teamwork.

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