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Chief Operating Officer

Crisp Recruit
Gainesville, USA
Executive
Onsite
Discovered 1 weeks ago

Full Job Posting

What you’ll do

  • Operational Leadership: Oversee day-to-day operations across non-attorney legal operations, including intake, pre-suit support, litigation support, and settlement/closing functions, while ensuring strong coordination with the firm’s attorneys.
  • Departmental Coordination: Ensure efficient workflow and collaboration between human resources, finance, IT, and marketing, translating strategic vision into actionable plans.
  • Visibility and Engagement: Lead with a visible presence primarily in the Gainesville office, fostering relationships and credibility across all locations and with department leaders.
  • Decision Making: Act autonomously to remove bottlenecks and make informed decisions that enhance productivity and efficiency across the firm.
  • Strategic Execution: Partner with ownership to align operational strategies with broader organizational goals, facilitating meetings and participating in strategic planning initiatives.
  • What we’re looking for:
  • Proven Experience: Previous COO experience, preferably within a personal injury law firm, is ideal though experience in complex service-based organizations will be considered.
  • Legal Background: Attorneys with strong leadership, business operations, or law firm management experience are also encouraged to apply. A legal background combined with operational expertise can bring valuable perspective to this executive leadership role.
  • Leadership Scale: Demonstrated success leading multi-location operations and managing through department leaders or managers in a complex, service-based organization.
  • Executive Adaptability: Comfortable working with strong owner personalities, receiving direct feedback, and adapting communication style while maintaining confidence, sound judgment, and professionalism.
  • Integrator Mindset: Proven ability to translate an owner’s vision into execution, establish accountability across functions, make independent operational decisions, and lead an organization through meaningful change.
  • Decisiveness: Ability to make autonomous decisions without constant escalation to ownership.
  • Communication: Exceptional communicator who is comfortable across all levels of an organization, from team leaders to owners.
  • Business Acumen & Problem-Solving: Strong understanding of how cross-functional business operations work together, with the ability to identify inefficiencies, diagnose root causes, implement solutions, and measure results.
  • Why you should work here:
  • High Impact: Play a central role in shaping the future of a respected law firm by leading crucial operational transitions.
  • Direct Access: Collaborate directly with firm owners who are committed to stepping back into vision and strategy roles, ensuring your leadership translates into significant organizational impact.
  • Autonomy and Influence: Leverage the opportunity to innovate and influence processes without micromanagement, fostering an environment of trust and autonomy.
  • Location & Travel: Primarily based in Gainesville, FL, with periodic travel to the firm’s other Florida offices. Candidates nationwide who are open to relocating to Gainesville are encouraged to apply.
  • Cultural Momentum: Join an organization already experiencing positive cultural and leadership change, where your contributions can further enhance morale and efficiency.
  • Additional perks:
  • Benefits: Details regarding medical, dental, vision, retirement, and paid time off will be discussed during the interview process.
  • Flexible Work Arrangement: This role is expected to be primarily onsite in Gainesville for the first 3 to 6 months to build relationships, credibility, and organizational visibility. Once established, there may be flexibility for one or two remote days per week based on performance and business needs.
  • This is your opportunity to make a substantial impact on the operations and culture at Meldon Law. If you are a seasoned operational leader with a passion for driving change and delivering top-tier legal services, we invite you to apply and help steer our firm to new heights of excellence and efficiency.

Qualifications

  • Proven Experience: Previous COO experience, preferably within a personal injury law firm, is ideal though experience in complex service-based organizations will be considered.
  • Legal Background: Attorneys with strong leadership, business operations, or law firm management experience are also encouraged to apply. A legal background combined with operational expertise can bring valuable perspective to this executive leadership role.
  • Leadership Scale: Demonstrated success leading multi-location operations and managing through department leaders or managers in a complex, service-based organization.
  • Executive Adaptability: Comfortable working with strong owner personalities, receiving direct feedback, and adapting communication style while maintaining confidence, sound judgment, and professionalism.
  • Integrator Mindset: Proven ability to translate an owner’s vision into execution, establish accountability across functions, make independent operational decisions, and lead an organization through meaningful change.
  • Decisiveness: Ability to make autonomous decisions without constant escalation to ownership.
  • Communication: Exceptional communicator who is comfortable across all levels of an organization, from team leaders to owners.
  • Business Acumen & Problem-Solving: Strong understanding of how cross-functional business operations work together, with the ability to identify inefficiencies, diagnose root causes, implement solutions, and measure results.
  • High Impact: Play a central role in shaping the future of a respected law firm by leading crucial operational transitions.
  • Direct Access: Collaborate directly with firm owners who are committed to stepping back into vision and strategy roles, ensuring your leadership translates into significant organizational impact.
  • Autonomy and Influence: Leverage the opportunity to innovate and influence processes without micromanagement, fostering an environment of trust and autonomy.
  • Location & Travel: Primarily based in Gainesville, FL, with periodic travel to the firm’s other Florida offices. Candidates nationwide who are open to relocating to Gainesville are encouraged to apply.
  • Cultural Momentum: Join an organization already experiencing positive cultural and leadership change, where your contributions can further enhance morale and efficiency.

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