Chief Commercial Banking Officer
Skills
About This Role
Job Type: Full-Time
Reporting To: Chief Executive Officer (CEO) / Chief Banking Officer (CBO)
Job Summary
The Chief Commercial Banking Officer (CCBO) is responsible for leading the commercial banking division, driving growth in SME and mid-market segments through lending, deposits, and relationship management.
This role focuses on expanding the commercial portfolio, strengthening client relationships, and ensuring high-quality credit while maintaining compliance with regulatory and risk frameworks.
• Commercial Banking Strategy & Growth
Develop and execute commercial banking strategy aligned with overall business goals
Drive growth in SME, mid-market, and commercial client segments
Identify new market opportunities and industry focus areas
Achieve revenue, profitability, and portfolio growth targets
• Client Relationship Management
Build and maintain strong relationships with key commercial clients
Oversee relationship managers and business bankers
Drive client acquisition, retention, and cross-selling strategies
Deliver tailored financial solutions to meet client needs
• Lending & Credit Oversight
Oversee commercial lending activities, including working capital, term loans, and trade finance
Ensure sound credit underwriting standards and policies
Approve large credit proposals within delegated authority
Maintain portfolio quality and minimize credit losses
• Portfolio & Risk Management
Monitor commercial loan portfolio performance and asset quality
Manage non-performing loans (NPL/NPA) and recovery strategies
Align growth strategies with risk appetite
Collaborate with risk and credit teams for effective risk management
• Product Development & Innovation
Develop and enhance commercial banking products and services
Introduce industry-specific solutions (e.g., agriculture, manufacturing, trade)
Promote digital banking solutions for business clients
Improve product competitiveness and market positioning
• Sales & Revenue Generation
Lead sales strategies for commercial banking
Set and monitor sales targets and KPIs
Drive revenue through lending, deposits, and fee-based services
Enhance productivity of relationship teams
• Regulatory Compliance & Governance
Ensure compliance with central bank regulations and internal policies
Support audits, regulatory inspections, and reporting
Maintain strong governance and ethical banking practices
Align operations with compliance and risk frameworks
• Digital Banking & Process Efficiency
Drive digital transformation in commercial banking services
Implement digital onboarding and loan processing solutions
Improve operational efficiency through automation
Collaborate with fintech partners
• Leadership & Team Management
Lead commercial banking teams, including relationship managers and credit teams
Build a high-performance culture
Develop talent and succession planning
Foster collaboration and accountability
Education
Bachelors or Masters degree in Finance, Business Administration, Economics, or related field
Experience
MBA or professional banking qualifications preferred
15+ years of experience in commercial or corporate banking
Proven leadership in senior roles (e.g., Head of Commercial Banking, SME Banking Head, Corporate Banking Leader)
Strong experience in lending, client relationship management, and portfolio management
& Competencies
Strong knowledge of commercial banking products and services
Expertise in credit, lending, and risk management
Strategic thinking and business development capability
Strong client relationship and negotiation skills
Leadership and team management
Digital banking and innovation mindset
Excellent communication and stakeholder management
Key Performance Indicators (KPIs)
Growth in commercial loan portfolio and deposits
Revenue and profitability from commercial banking
Portfolio quality (NPL/NPA levels)
Client acquisition and retention rates
Cross-selling and product penetration
Regulatory compliance and audit outcomes
Experience
in large or multinational banking institutions
Strong exposure to SME and mid-market segments
Ability to manage large-scale portfolios
Strong industry and market knowledge
Compensation & Benefits
Competitive executive salary
Performance-based incentives
Executive benefits and allowances
Job Details
Role Level: Not Applicable Work Type: Full-Time Country: United Arab Emirates City: Dubai Company Website: http://www.thehivecareers.co Job Function: Finance Company Industry/
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