Chef des Produits , Technologies et expérience marketing
Role Overview
Air Canada seeks a product manager to design tools used by marketing teams and experiences delivered to customers.
The role spans marketing team platforms and processes as well as personalized experiences across digital channels.
The product manager will connect strategy with execution, align senior stakeholders, create roadmaps, and build functional first solutions.
Key Skills for This Role
Full Job Posting
Role overview
Air Canada seeks a product manager to design tools used by marketing teams and experiences delivered to customers.
The role spans marketing team platforms and processes as well as personalized experiences across digital channels.
The product manager will connect strategy with execution, align senior stakeholders, create roadmaps, and build functional first solutions.
Responsibilities
- Define and lead product strategy and roadmaps for marketing tools and customer-facing experiences.
- Improve marketing workflows by addressing inefficiencies, manual work, and friction.
- Develop AI-assisted marketing workflows and personalized digital experiences.
- Build and validate prototypes and proofs of concept with users before recommending larger investment.
- Integrate proven capabilities into production with platform, data, development, and marketing teams.
- Measure adoption, efficiency, engagement, and conversion; translate business goals into measurable initiatives.
- Prepare business cases and recommendations for marketing and technology leadership.
- Promote quality, consistency, consent compliance, and measurement standards; monitor relevant technology developments.
Qualifications
- University degree in business administration, computer science, software engineering, a related field, or equivalent education and experience.
- More than 5 years of product management, marketing technology, or technical product management experience.
- Experience developing internal tools and customer-facing products and leading cross-functional initiatives.
- Knowledge of marketing platforms such as Adobe Experience Platform and customer data, personalization, and journey or email platform integration.
- Hands-on experience designing and evaluating AI-assisted workflows; experience evaluating AI-generated content and deploying AI-powered customer experiences.
- Ability to work directly with APIs, automation tools, and AI prototyping environments and advance work independently.
- Strong stakeholder management and communication skills.
- Airline, travel, loyalty, or large-scale consumer digital experience is an asset; bilingual candidates are preferred when qualifications are equal.
Workplace
- The description identifies a marketing and technology role but does not specify a remote, hybrid, or onsite work arrangement.
Eligibility
- Candidates must be eligible to work in the relevant country when an offer is made and provide proof before starting.
Apply for this job in 1 click
Skip the repetitive application forms
Install the Base Career Chrome Extension and autofill job applications across major job boards with your profile.
Trusted by over 500,000 job seekers on Base Career
More from this employer
More jobs at Air Canada
Operations Excellence and Business Process Analyst
Toronto, CAN
Air Canada seeks an Operations Excellence and Business Process Analyst to deliver analytics, reporting, and process improvement for Flight Operations. Candidates need a quantitative degree, at least two years of relevant
Commercial Automation and Systems Analyst
Dorval, CAN
Air Canada is seeking an analyst to deliver and support automation and AI solutions for Revenue Management, including monitoring its PROS RMA system. Candidates need a relevant master's degree, three years of related exp
Operations Excellence and Business Process Analyst
Toronto, CAN
Air Canada is seeking an analyst to improve Flight Operations through analytics, business intelligence, process improvement, and trusted reporting. Applicants need a relevant quantitative degree and at least two years of
Principal, In-Flight Entertainment and Connectivity Product
Toronto, CAN
Air Canada seeks a product leader to shape and deliver its in-flight entertainment and connectivity portfolio across the product lifecycle. The role leads a multidisciplinary team, vendor relationships, strategy, budgets
Gestionnaire principal - Produits - Divertissements à bord et Connectivité
Toronto, CAN
Air Canada is seeking a product leader to direct the lifecycle and strategy of its onboard entertainment and connectivity portfolio. The role leads a multidisciplinary team, manages budgets and supplier relationships, an
Chef des Produits , Technologies et expérience marketing
Toronto, CAN
Air Canada recherche un chef des produits chargé de concevoir les outils des équipes marketing et d’améliorer les expériences numériques personnalisées des clients. Le poste requiert plus de cinq ans d’expérience en gest
Product Manager, Marketing Technology and Experience
Toronto, CAN
Air Canada is seeking a Product Manager to set strategy and deliver marketing tools and personalized customer experiences across digital channels. Applicants need 5+ years in product management, marketing technology, or
Chef des Produits - Plateforme de fidélité
Toronto, CAN
Air Canada is seeking a product leader for the Aéroplan eBoutique loyalty platform and strategic partner portfolio. The role combines product roadmap ownership with partner relationships, commercial performance, budgets,
Operations Excellence and Business Process Analyst
Toronto, CAN
Commercial Automation and Systems Analyst
Dorval, CAN
Operations Excellence and Business Process Analyst
Toronto, CAN
Principal, In-Flight Entertainment and Connectivity Product
Toronto, CAN
Gestionnaire principal - Produits - Divertissements à bord et Connectivité
Toronto, CAN
Chef des Produits , Technologies et expérience marketing
Toronto, CAN
Product Manager, Marketing Technology and Experience
Toronto, CAN
Chef des Produits - Plateforme de fidélité
Toronto, CAN