Centre Manager
Role Overview
Job Title: Centre Manager Location: BCA Bedford Salary: Up to £75,000 depending on experience + car/car allowance + bonus Main purpose of the role: To lead the day-to-day operations of BCA Bedford vehicle remarketing centre. You will be responsible for all departments including: Yard operations and on-site logistics Aftersales - covering all buyer interactions on the premises plus post sale disputes Production - completing all products and services, maximising stock churn and sales performance Workshop - including both cosmetic and mechanical enhancement. You will also ensure that budgetary, business and people targets are met while adhering to all Company and legal standards. Key focus of the role: Full people leadership of the departmental managers and team leaders, ensuring a culture of self-improvement, training, teamwork, coaching, mentoring and succession planning to maintain the highest level of staff engagement at all levels of FTE staff and supplier staff headcount. Be consistent with BCA values to guarantee market leading operational excellence and best in class customer experience (for sellers and buyers). Ensure uniformed processing of vehicles to a market leading standard, making certain they are delivered within timeframes specified by the business. Working in collaboration with other departments, divisions and group companies, to drive efficiency and process standardisation including use of new technology. Accountable for safety, wellbeing and legal compliance of all staff, suppliers and customers onsite. Revenue and cost control. There will be some travelling required to attend meetings and training courses which may include some overnight stays away from home. In addition, longer stays away may be required to cover operational needs within the business. Knowledge and Experience Required: Essential: Exceptional people and team leadership experience Operational management Ability to monitor, forecast, budget and identify financial trends so that appropriate corrective action is taken when necessary. Articulate, with the ability to communicate effectively in all and any scenarios whether in person of via other forms of media Ability to understand and resolve complex problems at root cause. Have a focussed mind-set of service improvement Strong IT skills and data literacy A full UK driving licence as you will be required to travel at times Preferable: Experience of process and continuous improvement systems (Six Sigma / Lean etc) We are proud to be Level 1 Disability Confident and committed to ensuring our recruitment process is inclusive and accessible. Our policy is to employ the best qualified people and provide equal opportunity for the advancement of employees including promotion and training and not to discriminate against any person because of gender, race, ethnicity, age, sexual orientation, religion, belief, or disability.
Yard operations and on-site logistics
Aftersales - covering all buyer interactions on the premises plus post sale disputes
Production - completing all products and services, maximising stock churn and sales performance
Workshop - including both cosmetic and mechanical enhancement.
Full people leadership of the departmental managers and team leaders, ensuring a culture of self-improvement, training, teamwork, coaching, mentoring and succession planning to maintain the highest level of staff engagement at all levels of FTE staff and supplier staff headcount.
Be consistent with BCA values to guarantee market leading operational excellence and best in class customer experience (for sellers and buyers).
Ensure uniformed processing of vehicles to a market leading standard, making certain they are delivered within timeframes specified by the business.
Working in collaboration with other departments, divisions and group companies, to drive efficiency and process standardisation including use of new technology.
Accountable for safety, wellbeing and legal compliance of all staff, suppliers and customers onsite.
Revenue and cost control.
Exceptional people and team leadership experience
Operational management
Ability to monitor, forecast, budget and identify financial trends so that appropriate corrective action is taken when necessary.
Articulate, with the ability to communicate effectively in all and any scenarios whether in person of via other forms of media
Ability to understand and resolve complex problems at root cause.
Have a focussed mind-set of service improvement
Strong IT skills and data literacy
A full UK driving licence as you will be required to travel at times
Experience of process and continuous improvement systems (Six Sigma / Lean etc)
About You
Full Job Posting
About The Role
Job Title: Centre Manager Location: BCA Bedford Salary: Up to £75,000 depending on experience + car/car allowance + bonus Main purpose of the role: To lead the day-to-day operations of BCA Bedford vehicle remarketing centre. You will be responsible for all departments including: Yard operations and on-site logistics Aftersales - covering all buyer interactions on the premises plus post sale disputes Production - completing all products and services, maximising stock churn and sales performance Workshop - including both cosmetic and mechanical enhancement. You will also ensure that budgetary, business and people targets are met while adhering to all Company and legal standards. Key focus of the role: Full people leadership of the departmental managers and team leaders, ensuring a culture of self-improvement, training, teamwork, coaching, mentoring and succession planning to maintain the highest level of staff engagement at all levels of FTE staff and supplier staff headcount. Be consistent with BCA values to guarantee market leading operational excellence and best in class customer experience (for sellers and buyers). Ensure uniformed processing of vehicles to a market leading standard, making certain they are delivered within timeframes specified by the business. Working in collaboration with other departments, divisions and group companies, to drive efficiency and process standardisation including use of new technology. Accountable for safety, wellbeing and legal compliance of all staff, suppliers and customers onsite. Revenue and cost control. There will be some travelling required to attend meetings and training courses which may include some overnight stays away from home. In addition, longer stays away may be required to cover operational needs within the business. Knowledge and Experience Required: Essential: Exceptional people and team leadership experience Operational management Ability to monitor, forecast, budget and identify financial trends so that appropriate corrective action is taken when necessary. Articulate, with the ability to communicate effectively in all and any scenarios whether in person of via other forms of media Ability to understand and resolve complex problems at root cause. Have a focussed mind-set of service improvement Strong IT skills and data literacy A full UK driving licence as you will be required to travel at times Preferable: Experience of process and continuous improvement systems (Six Sigma / Lean etc) We are proud to be Level 1 Disability Confident and committed to ensuring our recruitment process is inclusive and accessible. Our policy is to employ the best qualified people and provide equal opportunity for the advancement of employees including promotion and training and not to discriminate against any person because of gender, race, ethnicity, age, sexual orientation, religion, belief, or disability.
Yard operations and on-site logistics
Aftersales - covering all buyer interactions on the premises plus post sale disputes
Production - completing all products and services, maximising stock churn and sales performance
Workshop - including both cosmetic and mechanical enhancement.
Full people leadership of the departmental managers and team leaders, ensuring a culture of self-improvement, training, teamwork, coaching, mentoring and succession planning to maintain the highest level of staff engagement at all levels of FTE staff and supplier staff headcount.
Be consistent with BCA values to guarantee market leading operational excellence and best in class customer experience (for sellers and buyers).
Ensure uniformed processing of vehicles to a market leading standard, making certain they are delivered within timeframes specified by the business.
Working in collaboration with other departments, divisions and group companies, to drive efficiency and process standardisation including use of new technology.
Accountable for safety, wellbeing and legal compliance of all staff, suppliers and customers onsite.
Revenue and cost control.
Exceptional people and team leadership experience
Operational management
Ability to monitor, forecast, budget and identify financial trends so that appropriate corrective action is taken when necessary.
Articulate, with the ability to communicate effectively in all and any scenarios whether in person of via other forms of media
Ability to understand and resolve complex problems at root cause.
Have a focussed mind-set of service improvement
Strong IT skills and data literacy
A full UK driving licence as you will be required to travel at times
Experience of process and continuous improvement systems (Six Sigma / Lean etc)
About You
About You
About Us
About Us
Not Specified
Share
X
About BCA
Privately owned vehicle remarketing company auctioning used cars and commercial vehicles for dealers, fleets, manufacturers, and buyers.
Visit company websiteJobs and hiring trendsApply for this job in 1 click
Skip the repetitive application forms
Install the Base Career Chrome Extension and autofill job applications across major job boards with your profile.
Trusted by over 500,000 job seekers on Base Career
More from this employer
More jobs at BCA
Associate Data Analyst
Birmingham, GBR
BCA is seeking an Associate Data Analyst to provide timely operational insights and support its logistics business. The role develops dashboards, validates data, and responds to business questions using tools such as Pow
Associate Data Analyst
Birmingham, GBR
BCA is seeking an associate data analyst to provide timely operational insight for its logistics business. You’ll answer business questions, maintain dashboards, validate data, and support analysis requests and projects.
Associate Data Analyst
Birmingham, GBR
Aftersales Duty Manager
Donington, GBR
Operational Account Administrator
Nottingham, GBR
Aftersales Advisor
Nottingham, GBR
IT Business Relationship Specialist (BCAL)
Solihull, GBR
Associate Data Analyst
Birmingham, GBR
Senior Service Owner
Birmingham, GBR
Associate Data Analyst
Birmingham, GBR