Case Manager - Luck/Rice Lake
Key Skills for This Role
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Become a part of our caring community
Main responsibilities:
Assess members health and safety needs to identify their strengths, interests, and preferences to develop a comprehensive Member Care Plan (MCP).
Coordinate with a Field Care Nurse to provide services that address members' health and safety needs, ensuring the team provides support in the least restrictive environment following the MCP.
Conduct face-to-face social assessments with members upon enrollment and at minimum, every six months, typically at the member's residence.
Conduct quarterly in-person visits and maintain monthly contact with members by phone.
Arrange support services for members, including those related to social integration, community resources, employment, housing, and other non-medical needs.
Ensure cost-effective service delivery.
Evaluate risk factors and provide education to members.
Maintain accurate documentation including case notes, service authorizations, and updates to the MCP.
Required Qualifications
- A Bachelor's degree in human services or a related field is required, with at least 1 year of experience serving frail elders or adults with intellectual, developmental, or physical disabilities. Alternatively, a Bachelor's degree in another field with at least 3 years of such experience is also acceptable.
- Valid state driver's license and proof of personal vehicle liability insurance with at least 100/300/100 limits
- Reside within 45 mins or less of the assigned coverage area
- Case Management experience
- Experience with electronic case note documentation
- Knowledge of community health and social service agencies and additional community resources
- Additional Information
- Work Location: Rice Lake / Luck, WI area
- Travel: up to 40%
- Typical Workdays/Hours: Monday – Friday, 8:00 am – 4:30 pm CST
- Driving
- You will be part of Humana's driver safety program and therefore requires you to have a valid state driver's license and proof of personal vehicle liability insurance with at least 100/300/100 limits.
- Travel from your home to your first work location of the day.
- Travel between client or assignment locations during the workday.
- Travel from your final work location back to your home.
- TB Screening
- This role is considered patient facing and is part of Humana's Tuberculosis (TB) screening program. If selected for this role, you will be required to be screened for TB.
- Scheduled Weekly Hours
- Pay Range
- Description of Benefits
Preferred Qualifications
- Reside within 45 mins or less of the assigned coverage area
- Case Management experience
- Experience with electronic case note documentation
- Knowledge of community health and social service agencies and additional community resources
- Additional Information
- Work Location: Rice Lake / Luck, WI area
- Travel: up to 40%
- Typical Workdays/Hours: Monday – Friday, 8:00 am – 4:30 pm CST
- Driving
- You will be part of Humana's driver safety program and therefore requires you to have a valid state driver's license and proof of personal vehicle liability insurance with at least 100/300/100 limits.
- Mileage reimbursement is provided for work-related travel. Eligible mileage includes:
- Travel from your home to your first work location of the day.
- Travel between client or assignment locations during the workday.
- Travel from your final work location back to your home.
- TB Screening
- This role is considered patient facing and is part of Humana's Tuberculosis (TB) screening program. If selected for this role, you will be required to be screened for TB.
- Scheduled Weekly Hours
- Pay Range
- Description of Benefits
About us
Equal Opportunity Employer
It is the policy of Humana not to discriminate against any employee or applicant for employment because of race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, genetic information, disability or protected veteran status. It is also the policy of Humana to take affirmative action, in compliance with Section 503 of the Rehabilitation Act and VEVRAA, to employ and to advance in employment individuals with disability or protected veteran status, and to base all employment decisions only on valid job requirements. This policy shall apply to all employment actions, including but not limited to recruitment, hiring, upgrading, promotion, transfer, demotion, layoff, recall, termination, rates of pay or other forms of compensation and selection for training, including apprenticeship, at all levels of employment.
About Humana
Health insurance and care services provider.
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