Candidate Support Advisor

Responsibilities (Essential Duties and Responsibilities):

• Recruit individuals who meet the basic eligibility requirements for the Climate Works Pre-Apprenticeship program.
• Provide case management duties including candidate pre-screen, assessment, testing, career guidance, resume development, referrals, follow-up, placement in supportive services, and data entry.
• Maintain accurate candidate records in database, including case notes, outreach efforts, referrals, placement data and additional training and certifications earned.
• Assist with development and implementation of all programming including apprenticeship preparation, job readiness training, curriculum development, industry certifications, testing, and other programming, as necessary.
• Provide overall support by leading, monitoring and supervising information sessions and orientations.
• Assist in managing apprenticeship opportunities and job placements including case management and reporting requirements.
• Provide support for outreach, referrals, orientations, recruitments, training, and community events.
• Perform regular follow-up with the respective candidates to ensure timeliness of the recruiting process.
• Develop and maintain strong relationships within the community and labor partners.
• Analyzes program-related reports from the database to provide accurate data regarding progress toward identified program goals.
• Actively participates in job referrals by recommending qualified and pre-screened candidates.
• Maintain professional relationships with community partners by providing and receiving referrals to resources and programming.
• Perform other duties as assigned.

Qualifications (Knowledge, skills, and abilities):

• Proficient in Microsoft Office Suite with the ability to learn new databases.
• Excellent interpersonal skills, communication skills, and team-based project experience.
• Demonstrates exceptional attention to detail while managing competing priorities and delivering accurate results.
• Must possess excellent judgment to prioritize work, handle multiple projects at once and meet objectives.
• Very strong presentation skills to clearly articulate the participants’ journey and HIRE360 program.
• Demonstrated resourcefulness by identifying and implementing solutions that streamline processes, improve efficiency, and enhance overall productivity.
• Proactive, adaptable self-starter with the ability to work independently and take initiative.

Preferred knowledge, skills, and abilities:

• Minimum of High School diploma, post-secondary education is preferred.
• Demonstrated knowledge of workforce development and/or knowledge of implementing programs and training, and/or minimum of one to three years of relevant experience in a related field such as the building and construction trades, apprenticeships, training programs, or working with contractors.
• General case management experience and the ability to effectively work with a diverse population is required.
• Outstanding oral and written communication skills, excellent interpersonal skills and experience collaborating in a multi-disciplinary, diverse, and dynamic team.
• Prior workforce development experience, and bilingual (Spanish/English) are preferred.

Physical Demands and Work Environment

Travel