Call Centre Agent/Customer Service Representative (Arabic Speakers)
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About the Role
* **Job Title – Call Centre Agent/Customer Service Representative (Arabic Speakers)** * **Type - Outsourced** * **Contract Duration- 6 Months Extendable -Immediate Joiners Only** * **Work Location – Dubai** * **Salary – AED 5000-AED 5500** * **Working days & timings – 5-day work and standard hours** * **Mandatory details/Skills –Customer Service, Calls, Problem-solving** Job description * :Assist customers with inquiries, complaints, and requests through chat, calls
Key Skills for This Role
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Overview
- **Job Title – Call Centre Agent/Customer Service Representative (Arabic Speakers)**
- **Type - Outsourced**
- **Contract Duration- 6 Months Extendable -Immediate Joiners Only**
- **Work Location – Dubai**
- **Salary – AED 5000-AED 5500**
- **Working days & timings – 5-day work and standard hours**
- **Mandatory details/Skills –Customer Service, Calls, Problem-solving**
Job Description
- :Assist customers with inquiries, complaints, and requests through chat, calls and walk-in
- .Handle inbound and/or outbound calls in a professional and courteous manner
- .Ensure high-quality service delivery while meeting defined performance metrics
- .Troubleshoot basic technical issues related to the application
- .Previous customer service or call center experience is a must
- .
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