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Call Centre Agent/Customer Service Representative (Arabic Speakers)

TASC Outsourcing
Dubai, UAE
fulltime
Entry
AED 5,000 - 5,500/month
Yesterday
Customer SupportClient RelationsComplaint ResolutionEmpathyCommunication SkillsCRM Software
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Overview

  • **Job Title – Call Centre Agent/Customer Service Representative (Arabic Speakers)**
  • **Type - Outsourced**
  • **Contract Duration- 6 Months Extendable -Immediate Joiners Only**
  • **Work Location – Dubai**
  • **Salary – AED 5000-AED 5500**
  • **Working days & timings – 5-day work and standard hours**
  • **Mandatory details/Skills –Customer Service, Calls, Problem-solving**

Job Description

  • :Assist customers with inquiries, complaints, and requests through chat, calls and walk-in
  • .Handle inbound and/or outbound calls in a professional and courteous manner
  • .Ensure high-quality service delivery while meeting defined performance metrics
  • .Troubleshoot basic technical issues related to the application
  • .Previous customer service or call center experience is a must
  • .

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