Call Centre Agent/Customer Service Representative (Arabic Speakers)
Skills
About This Role
Overview
- **Job Title – Call Centre Agent/Customer Service Representative (Arabic Speakers)**
- **Type - Outsourced**
- **Contract Duration- 6 Months Extendable -Immediate Joiners Only**
- **Work Location – Dubai**
- **Salary – AED 5000-AED 5500**
- Working days & timings – 5-day work and standard hours
- Mandatory details/Skills –Customer Service, Calls, Problem-solving
Job description
Assist customers with inquiries, complaints, and requests through chat, calls and walk-in.
Handle inbound and/or outbound calls in a professional and courteous manner.
Ensure high-quality service delivery while meeting defined performance metrics.
Troubleshoot basic technical issues related to the application.
Previous customer service or call center experience is a must.
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