Call Center Representative (Languages: Malaysian, Indonesian and Thai)
Skills
About This Role
Job Summary
We are hiring enthusiastic and customer-focused Call Center Agents to join our growing fintech company in Dubai.
This is a great opportunity for freshers looking to start their career in a dynamic and fast-paced environment.
Key Responsibilities
- Handle inbound and outbound customer calls professionally
- Assist customers with inquiries, complaints, and service requests
- Provide accurate information about products and services
- Maintain customer records and update databases
- Ensure high levels of customer satisfaction
- Follow communication scripts and company guidelines
Requirements
- Excellent communication skills in English (additional languages are a plus)
- Strong interpersonal and problem-solving skills
- Basic computer knowledge
- Ability to work in a fast-paced environment
- Positive attitude and willingness to learn
What We Offer
- Attractive salary package
- Company-sponsored visa
- Career growth opportunities in the fintech industry
- Professional and supportive work environment
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