Call Center Agent / Customer Service Representative
Skills
About This Role
Job Summary
We are seeking a motivated and target-driven
Call Center
Agent with experience in
cleaning, technical services, or facility management
.
The candidate will make outbound calls, generate leads, promote our services, and achieve sales targets while providing excellent customer service.
Key Responsibilities
- Make outbound calls to prospective and existing clients
- Explain services, pricing, and benefits clearly
- Understand client requirements and recommend appropriate solutions
- Achieve daily, weekly, and monthly sales targets
- Maintain accurate records of calls, leads, and follow-ups in CRM
- Handle client objections professionally and close sales
- Coordinate with the operations team for service delivery
- Provide prompt responses to client inquiries and complaints
& Benefits
- AED 2,500 – 3,500 per month
- + incentives based on performance
- Opportunity to grow within the company
- Professional working environment
Experience
- call center: 1 year (Preferred)
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