Call Center Representative 12A26
Skills
About This Role
Job Description
The Call Center Representative is a critical role that involves providing outstanding customer service and support over the phone.
This position requires strong communication skills, patience, and the ability to effectively solve problems while maintaining a positive attitude.
As a representative, you'll be responsible for answering customer inquiries, processing orders, handling complaints, and providing information about products and services.
The ideal candidate will exhibit empathy and attentiveness, ensuring each customer interaction is handled professionally and to the customer's satisfaction.
You'll need to be comfortable working in a fast-paced environment, be adaptable to change, and work well within a team.
Being in this role means you are the voice of the company, offering a reassuring and responsive presence to customers seeking assistance.
Responsibilities
- Answer incoming calls promptly and manage customer queries effectively.
- Identify and assess customers? needs to achieve satisfaction.
- Build sustainable relationships and trust with customer accounts.
- Provide accurate, valid, and complete information using appropriate methods.
- Handle customer complaints, provide appropriate solutions and alternatives promptly.
- Follow communication procedures, guidelines, and policies diligently.
- Keep records of customer interactions, process customer accounts and file documents.
- Meet personal/team sales targets and call handling quotas.
- Work with the customer service team to ensure proper customer service is delivered.
- Follow up to ensure that appropriate actions were taken on customers? requests.
- Research required information using available resources when necessary.
- Stay updated with new products and services to provide accurate assistance.
Requirements
- Proven customer support experience or experience as a client service representative.
- Strong phone contact handling skills and active listening abilities.
- Familiarity with CRM systems and practices are highly desirable.
- Customer orientation and the ability to adapt/respond to different types of characters.
- Excellent communication and presentation skills are essential for this role.
- Ability to multi-task, prioritize, and manage time effectively to meet deadlines.
- High school diploma or equivalent; further education or certifications is a plus.
Job Details
Role Level: Mid-Level Work Type: Full-Time Country: United Arab Emirates City: Dubai Company Website: https://www.talentmate.com Job Function: Call Center Operations Company Industry/
About The Company
Searching, interviewing and hiring are all part of the professional life.
The TALENTMATE Portal idea is to fill and help professionals doing one of them by bringing together the requisites under One Roof.
Whether you're hunting for your Next Job Opportunity or Looking for Potential Employers, we're here to lend you a Helping Hand.
Report
Disclaimer: talentmate.com is only a platform to bring jobseekers & employers together.
Applicants are advised to research the bonafides of the prospective employer independently.
We do NOT endorse any requests for money payments and strictly advice against sharing personal or bank related information.
We also recommend you visit Security Advice for more information.
If you suspect any fraud or malpractice, email us at abuse@talentmate.com.
Your resume, rewritten
for this exact role.
Sign up free — Base Career tailors your CV to this job description in 60 seconds.
01 / 05
Resume Tailored to This Job
Your keywords, structure, and story — rewritten to match this exact role and pass ATS filters.
Free · No card · 60 seconds
02 / 05
Cover Letter for This Role, Done
Job-specific cover letters written in Gulf professional tone — ready in seconds, not hours.
Free · No card · 60 seconds
03 / 05
See How Well You Fit This Role
AI match score with clear reasons — know your fit before investing time in the application.
Free · No card · 60 seconds
04 / 05
Apply in One Click
Autofill any application form on Workday, LinkedIn, Bayt, Greenhouse — with your tailored content.
Free · No card · 60 seconds
05 / 05
Track It. Follow Up at the Right Time.
Visual pipeline for every application with AI-timed follow-up reminders so nothing slips.
Free · No card · 60 seconds
Similar Jobs
Outbound Call Center Agent
Connecting Talent · Dubai
UAE Based Applicants Only Tele Sales Representative (Hindi Speakers) Salary : AED 3000 + Performance Incentives Availability : Immediate Joiners Only Employment Type: Full-Time About the Role: • Handle high-volume outbou
Skills
Call center agent-Motor Insurance-6 Months Contract
TASC Outsourcing · Dubai
Position: Call center agent (motor Insurance) Location: Dubai Salary- 4500 Type: Outsource Contract- 6 Months (Temp role) Key Responsibilities Handle inbound and outbound customer calls professionally Respond to cu
Skills
CID / Call Center Agent
Marriott International · United Arab Emirates
Guest Experience Experts deliver memorable services, manage guest requests, and enhance experiences with a high school diploma required.
Skills
Call Center Representative
Bit Culture Commercial Brokerage LLC · Dubai
Location: 3907, Latifa Tower, Sheikh Zayed Road, Dubai (Near Emirates Tower Metro Station) Walk-In Interview Schedule: Monday to Friday 1st to 5th June 2026 10:00 AM – 12:30 PM 1:30 PM – 4:00 PM Indi@n n@tionality only.
Skills
Arabic Call Center - Telesales Agents .... {Aesthetic Clinic Experience - Dubai}
ONEA Clinic LLC · Dubai
Bilingual Telesales & Call Center Agent – Aesthetic Clinic Experience Required - Dubai, UAE - Full-Time - AED 3,500 Salary + Commission We are hiring a Bilingual Telesales & Call Center Executive for a premium Aesthetic
Skills
call center arabic female
MEDICAL CENTER · Jumeirah
Key Responsibilities Inbound & Outbound Calls: Answer incoming customer calls promptly and make outbound calls for follow-ups, sales, or appointment scheduling. Inquiry Resolution: Listen attentively to customer needs,
Skills
Yesterday
Apply Now↗Apply Now ↗CID / Call Center Agent
The Ritz-Carlton Hotel Company, L.L.C. · Abu Dhabi
Additional Information Job Number 26061904 Job Category Rooms & Guest Services Operations Location The Ritz-Carlton Abu Dhabi Grand Canal, PO Box 91888 Al Maqta Area, Abu Dhabi, United Arab Emirates, United Arab Emirates
Skills
Yesterday
Apply Now↗Apply Now ↗Call center
Glow up clinic · Dubai
Hiring – Call Center Staff for Medical & Aesthetic Center Location: Dubai Company: Glow Up Medical Center Glow Up Medical Center is looking for experienced Call Center Staff to join our team. Candidates with experience i
Skills
Yesterday
Apply Now↗Apply Now ↗Call Center/Customer Service Agent
Legend Holding Group · Dubai
Job Title: Call Center Agent/Customer Service Agent Location: Al Quoz, Dubai, UAE Salary Range: AED 2,500 – AED 4,000 Joining Requirement: Immediate Joiner Preferred Job Summary: Legend World Rent A Car is looking for a
Skills
Yesterday
Apply Now↗Apply Now ↗2.2K+
Cover Letters & Follow-ups
1.8K+
Resumes Tailored
190.5K+
Jobs Tracked
Trusted by professionals at
Stop applying blindly.
Start getting hired.
Base Career automates the hardest parts of job searching — apply smarter, not harder.
AI Resume in 60s
Your resume rewritten for this exact role using the job description as the brief.
ATS-Optimized
Get past automated screening filters with the right keywords matched to each job.
Application Tracker
Track every job, follow-up, and interview in one visual kanban board.
Free plan · No credit card required