Call Center Quality Assurance Specialist
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Key skills for this role
About the Role
Hiring: Call Center Quality Assurance Specialist -Location: Qatar -Experience: Minimum 3 Years -Qualification: Bachelor's Degree in Business, Management, or a related field Key Requirements: Minimum 3 years of experience in Call Center Quality Assurance.
Key Skills for This Role
Full Job Posting
-Experience: Minimum 3 Years
-Qualification: Bachelor's Degree in Business, Management, or a related field
Key Requirements
- Minimum 3 years of experience in Call Center Quality Assurance.
- Strong understanding of call center operations, customer service protocols, and quality standards.
- Excellent analytical and problem-solving skills.
- Ability to identify improvement opportunities and drive quality initiatives.
- Strong communication, coaching, and feedback skills.
- Good computer proficiency.
- Excellent verbal and written communication skills in English.
- Knowledge of Arabic is an added advantage.
- Interested candidates may share their updated CV for consideration.
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