Call Center Agent
Role Overview
HEALTHPOINT DENTAL CARE recherche un Call Centre Executive pour rejoindre l’équipe de Manila Polyclinic à Dubai.
Le poste concerne la gestion des appels, demandes de patients, rendez-vous et suivis.
Key Skills for This Role
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Présentation du poste
HEALTHPOINT DENTAL CARE recherche un Call Centre Executive pour rejoindre l’équipe de Manila Polyclinic à Dubai.
Le poste concerne la gestion des appels, demandes de patients, rendez-vous et suivis.
Exigences
- Le tagalog est obligatoire.
- L’anglais courant est requis.
- Excellentes compétences en communication et en service à la clientèle.
- Une expérience en centre d’appels ou en réception de santé est préférable.
- Capacité à gérer efficacement les demandes de patients, rendez-vous, suivis et appels.
- Bonnes compétences informatiques et communicationnelles.
- Professionnalisme, politesse et orientation vers les objectifs.
- Les langues supplémentaires constituent un avantage.
Conditions d’emploi
- Poste à temps plein.
- Prise de poste immédiate privilégiée.
- Travail en personne à Dubai.
Rémunération
- Rémunération annoncée de 1 990,56 à 3 085,10 AED par mois.
Responsibilities
- Répondre aux appels et aux demandes des patients.
- Gérer les rendez-vous et les suivis des patients de manière efficace.
- Fournir un service professionnel, poli et orienté vers le client.
- Utiliser les outils informatiques nécessaires aux opérations du centre d’appels.
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