Business Systems & Automation Specialist

About This Role

Help build the operational backbone of an international company.

CBOX Containers is an international container trading and rental company active across Europe, Australia and the Middle East. As our company continues to grow rapidly, we are professionalizing and optimizing the complete software and systems environment across all departments and countries.

We are looking for a highly driven and technically skilled Business Systems & Automation Specialist who can take ownership of our business software ecosystem and help us build scalable, automated and efficient operations.

This is NOT a standard IT support role.

We are specifically searching for someone who understands:

• CRM systems
• HR systems
• business software implementation
• automation
• APIs & integrations
• workflows
• commercial systems
• operational process optimization

You will work directly with management and help connect and optimize all core systems within the company.

Systems You Will Work With

Examples include:

• CRM systems
• HR Systems
• ERP systems
• Power BI
• AI tools
• Automation platforms
• Telephony systems
• Marketing systems
• Future ERP and AI solutions

Your Responsibilities

Business Systems Management

• Configure and optimize company software platforms
• Improve workflows and user adoption
• Standardize systems across multiple countries and teams
• Support operational scalability

Integrations & Automation

• Build integrations between systems
• Manage APIs and data synchronization
• Create automation workflows using tools such as Make, Zapier or n8n
• Improve efficiency through automation

CRM & Commercial Systems

• Optimize CRM environment
• Improve sales pipelines and workflows
• Setup commercial reporting and dashboards
• Improve lead and customer management processes

HR & Operational Systems

• Support implementation and optimization of systems
• Improve onboarding and HR workflows
• Help centralize operational processes

AI & Innovation

• Explore AI-driven opportunities
• Implement AI automations and workflow improvements
• Support future digital transformation projects

What We Are Looking For

You are highly organized, technical and capable of understanding both systems and business processes.

You have:

• Experience with business software implementations
• Experience with CRM and operational systems
• Understanding of APIs, workflows and automation
• Strong problem-solving skills
• Strong communication skills
• Independent and proactive mindset
• Excellent English communication skills

Strong advantages

• Experience with HubSpot
• Experience with Deel, Dialpad or similar platforms
• Experience with ERP systems
• Experience with Power BI
• Experience with AI tools and automation
• Experience in international companies

Important

We are NOT looking for:

• IT support
• helpdesk profiles
• basic system administrators
• junior CRM users

We are looking for someone who can truly optimize, connect and professionalize the systems environment of an international company.

What We Offer

• High ownership and responsibility
• Direct collaboration with management
• Opportunity to shape the future systems landscape of the company
• International working environment
• Competitive salary depending on experience

📩 Interested?

Please send your CV together with examples of:

• systems you implemented
• integrations or automations you built
• software environments you optimized
• workflows or operational improvements you created