Business Quality Analyst II

Role overview

What you’ll work on

• Communicate with business leadership to capture business requirements.
• Validate that delivered solutions meet stakeholder objectives using manual techniques.
• Apply the Product Delivery Framework and internal delivery practices.
• Conduct gap analysis, recommend solutions, and elicit requirements using appropriate approaches.
• Reconcile information from multiple sources and break high-level information into detailed requirements.
• Work with subject matter experts on technical vision and usability-performance tradeoffs.
• Coach new team members on the Product Delivery Framework.
• Lead Scrum ceremonies and deliver smaller initiatives as required.

Candidate requirements

• Post-secondary degree or diploma, or equivalent work experience.
• 3–5+ years in a Business Analyst role.
• 2+ years working in Scrum-based teams and creating user stories.
• Ability to prioritize multiple tasks, work independently and collaboratively, and adapt to change.
• Strong relationship-building and communication skills, including communication with senior-level stakeholders.
• Ability and willingness to mentor, coach, and train junior members.
• English proficiency is required for communication with customers, advisors, or employees across Canada.

Assets

• Insurance industry experience is an asset.
• Digital and direct-to-customer market experience is an asset.

Workplace

• The role is remote or hybrid depending on the candidate's location and proximity to an office.

Compensation

• Total target compensation, including salary and target bonus, is listed as $92,960–$142,960 for permanent roles.
• Fixed-term contract and casual roles are not eligible for annual bonus and receive only base salary.

Benefits and rewards

• Regular full-time benefits include annual pay increases, a benefits package, flexible work arrangements, four weeks of annual vacation, and a defined contribution pension with employer matching.
• Other offerings include parental and compassionate leave top-ups, wellness and recognition programs, and an employee referral program.