Business Process Engineer

Support business transformation initiatives by documenting current‑state processes and identifying improvement opportunities. • Facilitate and capture end‑to‑end processes with guidance from senior team members. • Assist in articulating the business value of AI‑driven or agentic workflows. • Help evaluate and prioritize use cases across operations and IT. • Participate in workshops with business stakeholders to gather requirements and define future‑state needs. • Prepare materials such as process maps, insights, and findings to support presentations and discussions.

Identify inefficiencies and support future‑state process design aligned to business needs. • Use task mining and process analytics tools (with guidance) to identify patterns and improvement areas. • Contribute to the creation of automation or AI‑enablement roadmaps. • Support the design and documentation of AI‑augmented process solutions leveraging GenAI models and automation capabilities.

5+ years of hands‑on experience in process analysis, BPM, process optimization, operations excellence, or automation programs. • Foundational understanding of BPM concepts, workflow tools, process mining, and/or GenAI is a plus.

Bachelor’s degree in Business, Engineering, Computer Science, Information Systems, or related field.

Strong analytical and problem‑solving skills. • Good presentation, facilitation, and communication capabilities. • Self‑starter mindset with strong collaboration skills. • Proficiency in MS Office (PowerPoint, Excel, Visio).