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indeed

Business Process Consultant

Synnect Group L.L.C-FZ
Abu Dhabi, UAE
Contract
Onsite
Discovered 2 weeks ago
Business process re-engineeringProcess designTarget operating modelsRAID controlsRequirements gatheringProcess mapping

Full Job Posting

Role responsibilities

  • Conduct structured discovery through document review, interviews, workshops, and process walkthroughs.
  • Assess current-state workflows, pain points, manual effort, decision bottlenecks, information flows, controls, and dependencies.
  • Gather requirements and facilitate stakeholder workshops, process mapping, and user journey design.
  • Define KPIs, business controls, acceptance criteria, and functional requirements.
  • Support implementation, UAT, sprint planning, backlog prioritization, and defect resolution.
  • Work on digital, data, analytics, or AI-enabled transformation, including human-in-the-loop processes, Responsible AI controls, audit evidence, and business governance.
  • Support change impact assessment, stakeholder engagement, training, and adoption.
  • Prepare documentation, executive reporting, and decision support.

Experience and qualifications

  • Strong experience in business process re-engineering, process design, target operating models, RAID controls, and working cadence.
  • At least two comparable government or regulated-sector transformation assignments for each key lead.
  • Implementation support experience is required; strategy-only advisory is insufficient.
  • Senior team member with UAE/GCC public-sector experience.
  • Arabic language capability is an advantage.

Work location

  • Work is in person.

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