Business Process Analyst, Process Automation

Role overview

Responsibilities

• Identify and prioritize automation and process-improvement opportunities with business subject-matter experts.
• Translate objectives into requirements, scope, solution approaches, and implementation plans, considering value, feasibility, risks, dependencies, timelines, and resources.
• Analyze processes, business rules, controls, data flows, and dependencies; define improved future-state processes and user stories.
• Design, develop, and implement automation with tools such as Microsoft Fabric, Power Automate, Power Apps, Power BI, Copilot, and Python, independently or with technical teams.
• Collaborate through solution design, development, testing, and implementation; validate expected and non-standard scenarios, controls, reconciliations, downstream impacts, and production readiness.
• Document requirements, process diagrams, solution designs, controls, test results, and implementations.
• Investigate production issues, identify root causes, and coordinate or implement resolutions.
• Promote governed, sustainable automation; gather feedback, improve solutions and practices, educate users, and support adoption.
• Collaborate across business, Information Systems, Operational Risk, and global teams to promote standard, scalable approaches.

Candidate qualifications

• Undergraduate degree in Computer Science, Engineering, Mathematics, Business Administration, or a related field.
• Experience in investment operations, trade support, or comparable financial services, with knowledge of operational processes, business logic, and controls.
• Requirements discovery, process analysis, process mapping, future-state design, and the ability to translate business needs into practical solutions.
• Understanding of software development methods and the solution lifecycle from planning and design through implementation, support, and change management.
• Ability to scope reliable, scalable, maintainable, and well-controlled solutions; strong testing, debugging, documentation, and production-support practices.
• Strong Excel proficiency, including formulas and functions.
• Automation, APIs, structured data, and data architecture knowledge is an asset; hands-on Python, Microsoft Fabric, Power BI, Power Platform, Excel, Power Query, or VBA experience is also an asset.
• Strong communication, analytical, problem-solving, stakeholder coordination, adaptability, initiative, and judgment.

Tools and technical context

• Automation tools may include Microsoft Fabric, Power Automate, Power Apps, Power BI, Microsoft Copilot, Python, Excel, Power Query, and VBA.
• Workflow automation, APIs, structured data, and data architecture are noted as assets.

Compensation

• Expected base salary range is CAD 80,000–CAD 105,000; actual starting salary depends on relevant experience, skills, qualifications, and internal equity.

What the company offers

• Flexible work practices, social and volunteer activities, and a commitment to community and inclusion.
• Learning budgets, paid study days, and support for professional designations.
• Retirement savings support, wellness credits, enhanced parental leave, and health benefits.