Business Operations Specialist

Company

Company Overview

Background & Role Overview

Riyadh (Office Based)

Business Continuity & Resilience

• Maintain the Business Continuity Management System.
• Identify critical business functions and dependencies through Business Impact Analysis.
• Assess risks and resilience gaps impacting people, assets, operations, and supply chains
• Develop, test, and maintain Business Continuity Plans and Disaster Recovery Plans

Incident & Crisis Management

• Support and maintain crisis management and escalation frameworks
• Support recovery activities and restoration of critical services
• Capture lessons learned and drive post-incident improvements

Training, Testing & Awareness

• Conduct regular plan testing and scenario exercises to validate readiness
• Promote business continuity awareness across the organisation

Governance, Audit & Compliance

• Confirm compliance with internal policies, contractual obligations, and regulatory requirements
• Maintain auditable documentation for BIAs, risk assessments, plans, and exercises
• Support internal and external audits and manage corrective actions
• Report resilience status, risks, and maturity to senior management
• Review and update continuity plans following organisational, regulatory, or operational changes

Health & Safety Management

• Support the implementation of the Occupational Health & Safety Management System
• Identify hazards and review risk assessment.
• Onboard any new employees or consultants into Operational health and safety local requirements.
• Ensure safe systems of work, procedures, and controls are in place and applied

Incident Management

• Lead the reporting, investigation, and analysis of accidents, incidents, and near misses
• Ensure corrective and preventive actions are implemented and tracked
• Support emergency preparedness and response arrangements

Training & Competence

• Track delivery of OHS training, inductions, and competency requirements
• Promote a positive safety culture and workforce engagement in OHS matters

Monitoring, Audit & Reporting

• Support inspections, audits, and performance monitoring activities
• Maintain accurate and auditable OHS records and
• Report OHS performance, trends, and risks to the Health and Safety committee

Procurement

• Supplier resourcing - Source, evaluate, and manage suppliers, ensuring value for money and compliance
• Approvals – making sure they are followed correctly.
• Delivery tracking for smaller items
• Lead RFQs/RFPs, bid evaluations, contract awards, and supplier performance management
• Track procurement spend, and support cost efficiency
• In the CMO.
• Ensure compliance with internal policies, legal, regulatory, and ethical requirements.
• Support the small ratio of import and export of goods into and out of KSA in compliance with KSA regulations
• Support the Procurement Officer to ensure all required licences, permits, approvals, and customs documentation are in place (e.g. HS codes, certificates of origin, customs declarations) and handle any in person KSA requirements.

Essential

• Fluent in Arabic and English
• Experience operating under KSA H&S legislation.
• Experience in emergency preparedness and response
• Experience in KSA specific import & export, dual use, compliance, procurement and supply chain
• Excellent administrative and organisational skills.
• Excellent written and verbal communication skills.
• Sensitive security environment/framework experience.
• Very good MS Office skills.

Desirable

• NEBOSH General Certificate (or equivalent)