Helix Business Operations Manager - Saudi Arabia based in Riyadh

BMC Helix

Riyadh, KSA

fulltime

Mid-Senior

2 months ago

Operations ManagementProcess ImprovementSupply ChainLogisticsBudget ManagementStrategic Planning

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Overview

Description and Requirements

"At BMC trust is not just a word - it's a way of life!"

Hybrid

This Is Helix.

Bmc Helix

, we don’t do ordinary.

We’re the

AI-native engine

behind the world’s most forward-thinking IT organizations, helping them focus on what matters most.

What are we passionate about?

We're here to reset the economics of enterprise IT and help others realize the ROI of AI.

We are a mix of

curious minds, creative thinkers, and courageous builders

who believe tech should change the game—not just play it.

We celebrate wins, support each other, and laugh a lot.

We are the change makers.

With decades of leadership and established trust in IT service and operations management, we’re scaling with purpose—through organic innovation, strategic acquisitions, and relentless R&D.

Our open-first

Agentic AI platform

empowers autonomous agents to drive real outcomes with speed, accountability, and precision.

We are laser-focused on delivering real value to our customers by accelerating innovation and the application of applying agentic AI in digital service and operations management for IT organizations around the world.

We are seeking a Sales Operations Manager to provide exceptional support to the MENA organization, including Renewals, Field Sales, and other business units.

While supporting the MENA markets, this role will be an integral part of a global sales operations team, ensuring alignment with worldwide strategies and best practices.

The role focuses on ensuring activities and reporting adhering to established policies while driving

coordinate strategic alignment

with business objectives.

Key Responsibilities

Coordinate strategic alignment across Renewals, Field Sales, and Sales Operations within the MENA region, ensuring consistency with global initiatives.
Foster business coordination with Sales leadership to manage operations and analytics.
Support the identification of new market opportunities and monitoring of the regional market, competitors, and operations.
Provide operational and financial reporting insights through reports, dashboards, and presentations for executive meetings.
Analyze key metrics to support the Go-to-Market strategy and drive process efficiencies.

Preferred Background & Characteristics For Success

Bachelor’s degree in finance, Business, Economics, or a related field.
Experience in Sales Operations, Finance Analysis, or Business Analysis within a fast-paced, multinational environment.
Knowledge of sales processes, quota/territory management, and Enterprise Software.
Proficiency with Salesforce.com (SFDC), Excel, and data visualization tools (e.g., Tableau).
Strong skills in data analytics, program management, and process optimization.
Strong organizational skills with attention to detail and the ability to manage multiple priorities.
Effective problem-solving abilities and a results-oriented mindset.
Ability to translate data insights into actionable business recommendations.
Excellent communication skills to collaborate across local and global teams and influence stakeholders.
Support acquisitions, mergers, and divestments through strategic planning and operational alignment
Why Work Here?
Because You’ll Matter.
We’re not hiring for roles—we’re hiring for
impact
.
At Helix, you’ll solve hard problems, build smart solutions, and work with people who challenge and champion you.
You’ll see your ideas come to life—and your work make a difference.
We believe in
trust, transparency, and grit
.
Our culture is inclusive, flexible, and built for people who want to stretch themselves - and support others doing the same.
Whether you’re remote or in-office, you’ll find space to show up fully and contribute meaningfully.
You won’t be boxed in—you’ll be backed up.

Make Your Mark At Helix

If Helix excites you but you're unsure if you meet every qualification,

apply anyway

We value diverse perspectives and believe the best ideas come from everywhere.

Eeoc Statement

Helix is committed to equal opportunity employment regardless of race, age, sex, creed, color, religion, citizenship status, sexual orientation, gender, gender expression, gender identity, national origin, disability, marital status, pregnancy, disabled veteran or status asa protected veteran.

If you need a reasonable accommodation for any part of the application and hiring process, visit the accommodation request page.

BMC Software maintains a strict policy of not requesting any form of payment in exchange for employment opportunities, upholding a fair and ethical hiring process.

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