Business Operations Manager - Floral
Role Overview
Perfect Flowers is hiring a Business Operations Manager in Dubai to oversee daily operations and support business growth.
The preferred candidate has experience across business operations, team management, sales, inventory, procurement, and customer service, ideally in the floral industry.
Work location is in person.
Key Skills for This Role
Full Job Posting
Role overview
Perfect Flowers is hiring a Business Operations Manager in Dubai to oversee daily operations and support business growth.
The preferred candidate has experience across business operations, team management, sales, inventory, procurement, and customer service, ideally in the floral industry.
Work location is in person.
Responsibilities
- Manage daily business operations and coordinate different teams.
- Oversee sales, florists, delivery, procurement, and customer service.
- Monitor sales performance, costs, and operational targets.
- Manage supplier relationships, purchasing, inventory, and stock levels.
- Ensure timely preparation and delivery of customer orders.
- Handle corporate clients, customer inquiries, and business opportunities.
- Coordinate promotions, events, and business development activities.
- Monitor staff performance, schedules, and attendance.
- Identify operational issues and implement improvements.
- Prepare performance reports for management and ensure compliance with company procedures and quality standards.
Requirements
- Minimum five years of experience in business operations or a similar managerial role.
- Floral industry experience is preferred; experience in retail, events, hospitality, or related industries is also considered.
- Strong leadership, communication, and problem-solving skills.
- Knowledge of sales, procurement, inventory, and customer service; ability to manage teams and multiple responsibilities.
- Good commercial awareness and business planning skills.
- Proficiency in MS Office and reporting.
- UAE experience and current availability in the UAE are preferred.
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