Business Office Assistant

Works with Business Office Manager on administrative activities and billing activities in accordance with current applicable Federal, State, and local standards, guidelines and regulations, and as directed by the Administrator, to assure that proper administrative procedures are always maintained.

Note: The following duties are illustrative and not exhaustive. The omission of specific statements of duties does not exclude them from the position if the work is similar, related, or a logical assignment to the position. Depending on assigned area of responsibility, incumbents in the position may perform some or all of the activities described below.

Assure that all office personnel follow established policies and procedures

Interpret the facility's policies and procedures to personnel, residents, family members, visitors, etc., as directed by the Executive Director

Represent the facility at and participate in meetings as required by the Business Office Manager and Executive Director

Process administrative accounts payables invoices and vendor related inquires.

Assure that the office is maintained in a clean and safe manner and that necessary equipment and supplies are maintained to perform required duties

Perform other tasks as assigned

Assists with daily census changes (admissions, discharges, payer changes, room changes etc)

Deposits checks daily into depository account and process credit cards as requested

Manages resident trust funds and maintains confidential files, ensures compliance with all state and federal regulations

Assist Business Office Manager with timely billing of resident liability by maintaining the correct liability in PCC

Manage outstanding Accounts Receivable by reviewing AR aging weekly to identify potential refunds, adjustments or rebilling and communicate with the appropriate biller

Document all collections efforts in PCC

Managed Medicaid pending applications timely including coordinating referral to Medicaid Eligibility Specialist or activity working the Medicaid application

Manage annual redeterminations for Medicaid enrollments

Meets with, as directed by the Business Office Manager, residents/responsible party upon admission and throughout the stay to explain financial obligations and paperwork

Assists with audits new admission files to ensure completeness and accuracy

Meets with, as directed by the Business Office Manager, residents/responsible party upon discharge to explain any remaining financial obligations

Perform other tasks as assigned;

Caring/Compassion

Accountability

Dependability

Adaptability/Flexibility

Effective Communication

Confidentiality

Team Player

Dedication

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