Business Manager – Digital Q-Tickets

Overview

Business Development

• Revenue for the year as per budget for marketing revenues targets for the year
• Ensure that the revenues are achieved as per the targets allotted
• Ensure that ticketing and white label solutions sales are achieved as per the targets.
• E voucher selling to strategic companies as per budget.
• Coordinating with Tech team for Event activation.
• Barter / Merchant tie ups for promoting QT brand with Joint ventures tie ups.
• Leading the ground level team to achieve better results with reference to event management and client satisfaction.

Operations Coordination

• Coordinating with the cinemas to ensure that QT operations are running smoothly.
• Ensure Cinemas are marketed and promoted on Digital platforms.

Customer Relationship Management

• Ensure that solid business relationships are maintained with all stakeholders on the customer side
• Ensure open and clear communication about account performance, project updates, feedback and any changes that will impact the customer
• Ensure High-level of customer confidence and trust in QT ability to deliver on current model and new models
• Marketing collaterals, contracts / Mou
• Ensuring that all marketing collaterals have proper logo
• Presence of QT banding in all online partners collaterals
• Feedback after events from event managers and clients
• Ensure that all clients get their payments in time after the event is done.

Work Environment and Organizational Culture Enabling

• Ensure a very open and transparent business culture that focuses on high performance is in place by the team
• Ensure gossiping and any other behavior that is against the company’s culture is discouraged
• Enable innovation and open communication in the team
• Ensure highest levels of energy, enthusiasm and excitement is maintained in the team
• Ensure fair and equitable assessment of people, process, customer and performance
• Ensure proper coordination with Tech and Marketing team to execute result-oriented operations
• Ensure that the Events are managed and executed properly.

Skills