Business Intelligence Manager

Dear Applicants,

Job Description

Job description

Key Responsibility

• Purpose of the role:
• To drive the growth of Home Centre and steer the business toward sustained profitability by leveraging data-driven insights, commercial strategy, and cross-functional leadership across the GCC retail network.
• **Lead the Business Analytics function**
• for Home Centre GCC, acting as a
• strategic partner to the Sr.
• VP & Head - Retail
• and supporting data-led decision-making across a network of 72 stores.
• Build and maintain
• strong stakeholder relationships
• across functions, ensuring alignment on key business priorities and strategic initiatives.
• **Lead weekly Trade Meetings**
• with functional and departmental heads to drive performance reviews, business alignment, and informed decision-making.
• **Design and implement retail incentive structures**
• aligned with business objectives and role-specific performance goals.
• **Championed Digital Transformation and Automation**
• within the analytics function, significantly improving efficiency, accuracy, and turnaround time of reporting processes.
• **Own the business intelligence function**
• by ensuring data accuracy, consistency, reliability, and accessibility across the organization.
• Analyze territory-wise sales performance and key retail metrics, providing actionable monthly insights to stakeholders.
• Deliver
• commercial insights and user-friendly business information
• to the Concept Office, territories, and key organizational stakeholders.
• **Support retail and business strategy development**
• by translating insights into actionable growth initiatives.
• **Demonstrate strong cross-functional leadership**
• by collaborating effectively with multiple departments to achieve business goals.
• Oversee the development, enhancement, and governance of retail KPI dashboards and operational reporting tools.
• Identify and evaluate new business opportunities to support sustainable growth and profitability.
• **Championing new ways of working**
• focused on growth, operational efficiency, customer experience, people development, and profitability.
• Establish, standardize, and refine policies, procedures, and commercial frameworks to optimize sales performance, campaigns, and revenue streams.

Job Role

• **Business Intelligence Reporting:**
• Maintain ownership and accountability for all business intelligence reporting, ensuring accuracy, consistency, reliability, and compliance with standard reporting practices.
• **Business Information Ownership:**
• Accountable for the creation, validation, and timely delivery of accurate business information, ensuring consistency, adherence to best practices, and effective benchmarking across stores and channels.
• **KPI & Dashboard Reporting:**
• Produce accurate KPI and management dashboard reports that meet the needs of business leaders, ensuring clarity, standardization, and effective decision-making.
• **Efficiency & Optimization:**
• Drive automation, process improvements, and optimization initiatives to enable highly efficient ways of working across sales and operations.
• **Retail Incentive Design:**
• Develop and implement retail incentive structures aligned with business objectives, sales performance, and employee motivation.
• **Commercial Guidance:**
• Provide strong commercial guidance to ensure profitable and sustainable growth while aligning revenue streams with overall company strategy.
• **Revenue Growth:**
• Identify and capitalize on revenue opportunities by optimizing product mix, channel performance, customer engagement, and employee contribution.
• **Performance Alignment:**
• Ensure transparency and alignment across all levels of the organization by partnering with managers to close performance gaps across stores and regions through benchmarking and operational reviews.
• **Feasibility & Investment Evaluation:**
• Conduct feasibility studies and commercial evaluations for new property sign-offs and business expansion opportunities.
• **Commercial Partnership:**
• Collaborate closely with the Commercial Trading Team to establish effective sales operations management structures that maximize efficiency and sales opportunities.
• **Action Planning:**
• Support the Commercial Operations team in developing actionable plans aligned with the business strategy, agreed goals, and KPIs.
• **Strategic Analysis:**
• Analyze benefits, costs, and investment opportunities to develop strong business cases that support retail growth and operational excellence.
• **Performance Management:**
• Summarize, and communicate KPIs and performance insights to support leadership decision-making and business reviews.
• **Performance Analysis & Standardization:**
• Conduct company-wide performance analysis, identify successful practices, and drive the adoption of standardized processes and operational best practices across the business.

Qualifications for Internal Candidates