Business Intelligence Analyst

Role overview

Job functions

• Gather, clarify, and document business intelligence and reporting requirements with users and stakeholders.
• Translate business questions into technical specifications for reporting and analysis.
• Coordinate with teams to gather data sources, evaluate inputs and outcomes, and define logic and definitions.
• Document report purpose, sources, definitions, methodology, and descriptions.
• Build and maintain dashboards and reports using tools such as Looker, Tableau, or Power BI.
• Explore data and validate its accuracy, completeness, and consistency.
• Use data warehouse structures and cloud platforms to source and organize data.
• Present findings to business teams and leadership; refine reporting for performance and usability.
• Advise users on interpreting analytics, provide ad hoc analysis, and respond to urgent requests.
• Train users on BI tools and self-service analytics; troubleshoot reporting or data issues with technical teams.

Qualifications

• At least 3 years of experience in hospitality/tourism, retail, food and beverage, sports/entertainment, or amusement parks.
• A bachelor's degree in Data Visualization or Data Science, or 7 years of experience in lieu of education.
• Skilled in Google Suite and Microsoft Office applications, including Excel and Word.
• Able to work with detail for prolonged periods, safeguard confidential information, and communicate strongly in writing and verbally.

Benefits

• Full-time team members are offered park admission, discounts, health coverage, 401(k) contribution, and paid time off.

Job demands