Business Development Specialist

Overview

B2B (corporate)

B2C (individual)

B2B Business Development Corporate Clients

• Attend and lead client meetings (online and in person) with corporate decision makers across Saudi Arabia.
• Present Whitecollars' HR consultancy and recruitment services clearly and professionally.
• Manage the full B2B business development cycle, including outreach, follow up, proposal preparation, negotiations, and deal closure.
• Convert qualified meetings into signed corporate clients and service agreements.
• Collaborate with outsourced business development partners responsible for generating meetings, while owning the responsibility for conversion and closing.
• Conduct post onboarding check ins with corporate clients to ensure satisfaction and identify upselling or repeat business opportunities.

B2C Business Development Individual Clients

• Conduct discovery calls with individual clients seeking career, recruitment, or professional support services.
• Present service packages clearly, ensuring alignment with client needs and expectations.
• Follow up with B2C leads to maximise lead to paid conversion.
• Manage ongoing communication with individual clients viaWhatsApp, email, and other approved channels.
• Conduct post service follow ups to assess satisfaction and encourage referrals.

Client Relationship Management & Retention

• Maintain strong relationships with both B2B and B2C clients to ensure high satisfaction and retention.
• Act as the primary point of contact during the early stages of the client relationship.
• Identify risks, concerns, or dissatisfaction early and coordinate internally to resolve issues.
• Support long term relationship building to encourage repeat engagements and referrals.

Events, Networking & Lead Generation

• Attend relevant online and offline events, conferences, and networking sessions across Saudi Arabia.
• Represent Whitecollars professionally to generate qualified B2B and B2C leads.
• Build and maintain a strong network of HR leaders, executives, and professionals.
• Ensure structured follow up of all event generated leads.

Systems & Process Building

• Work closely with the CEO to design, document, and optimize the end to end business development, sales & customer support process.
• Support the implementation of CRM tools, lead tracking systems, and follow up workflows.
• Contribute to improving proposal templates, pitch decks, and client facing materials.
• Provide insights and recommendations to improve conversion rates and overall BD performance.