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Business Development Specialist

LevelUP HCS
Abu Dhabi, UAE
fulltime
Mid-Senior
Today
BusinessDevelopmentSpecialist
Free

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Overview

The Sr.

Specialist, Business Development will serve as a senior point of contact for securing Training, Test & Evaluation facility bookings – supporting client onboarding and the booking experience via the Digital Booking System and passing test demand signals and bookings to the TT&E Operations Team for delivery.

This is a senior role within the Business Development team, requiring a seasoned professional who can operate with significant autonomy, manage complex client relationships, and contribute strategic insights to drive revenue growth and facility utilisation.

The successful candidate will act as a trusted advisor to clients and a key partner to internal stakeholders across Operations, IT, and Senior Leadership.

Responsibilities

The Sr. Specialist, Business Development will be a senior member of the Business Development team, playing a key role in acquiring new customers, managing complex day-to-day booking enquiries from existing clients, and driving revenue generation and utilisation of the TT&E facility through advanced, efficient booking practices. To do this, they will:

1.

Lead and coordinate the client onboarding process, providing high-level guidance and strategic advice to clients when booking TT&E facility services.

2.

Work closely with the TT&E facility Scheduling and Operations department to efficiently push new bookings through the booking system for handover to service delivery.

3.

Oversee the operation, maintenance and future development of the TT&E facility Digital Booking System – acting as a key liaison with system developers to troubleshoot issues and roll out new upgrades.

4.

Spearhead the design and generation of complex, data-driven insight reports for senior management, and ensure timely, accurate collection of TT&E facility statistics monthly to support invoicing and management reporting.

5.

Utilize extensive industry knowledge to proactively identify client needs, resolve escalated issues, and contribute to the strategic growth of the business.

6.

Mentor and guide junior team members (as required), sharing best practices in client engagement and booking processes.

ENVIRONMENT – STAKEHOLDERS & CONTACTS

1.

New and Existing Customers and Visitors (including high-profile clients)

3. Head of Business Development (Line Manager)

4.

TT&E Facility Departments (Operations, Logistics, Senior Leadership, etc.)

Work Location And Physical Environment

1.

Abu Dhabi – Full-time place of work

2.

TT&E Facility, Abu Al Abyad Island, Abu Dhabi – 1 day per week

Eligibility

  • Must be a UAE National with a valid Family Book (Khulasat Al Qaid).

Personal Skills

  • Highly Organised and process-driven
  • Proven ability to act independently and make decisions in front of customers
  • Strong leadership and mentoring capabilities

• Excellent Communication & Interpersonal Skills

  • Clear verbal and written communication (Arabic & English)
  • Strong Client Relationship Management skills and a proven track record of maintaining long-term client relationships
  • Advanced Market Knowledge in a related discipline or field (e.g., Unmanned Systems, Test & Evaluation, Aerospace, Defence)

Analytical & Problem-Solving Skills

  • Ability to quickly assess complex client needs and match them with our solutions
  • Expert-level capability in extracting data and generating strategic, data-driven reports for management
  • Excellent report-writing and presentation skills, with the ability to present to senior stakeholders

Minimum Experience

5–8 years of relevant experience in client engagement, business development support, sales operations, or a related field

Preferred Industry

Defence, Aerospace, Unmanned Systems, Test & Evaluation, or similar technical B2B services

Education

Bachelor's Degree in Business Administration, Marketing, Engineering, or a related field (Master's degree preferred)

Technical Skills

Proficiency in digital booking systems, CRM platforms, and data analysis tools (e.g., Excel, Power BI)

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