Business Development Specialist

Role Overview

Key Responsibilities

• Conduct 20–25 or more meaningful customer visits or meetings per day.
• Prospect businesses through field visits, market research, referrals, digital research, and local business mapping.
• Introduce and demonstrate logistics services and the mobile application; understand customer needs, delivery volumes, pain points, and current providers.
• Acquire customers, drive app registrations, follow up, and move qualified prospects toward onboarding and first transactions.
• Handle objections and communicate the service value proposition.
• Survey customer needs, pricing, competitor activity, and market opportunities; provide structured market feedback.
• Keep accurate records of meetings, leads, follow-ups, registrations, and conversions using reporting or CRM tools.
• Use AI tools responsibly for research, productivity, analysis, reporting, and preparation of sales or field materials.
• Meet daily, weekly, and monthly acquisition and conversion targets; complete reporting and follow-ups.

Candidate Requirements

• Previous field sales, business development, merchant acquisition, or customer acquisition experience.
• Experience with on-demand logistics or delivery platforms such as Porter or Lalamove is strongly preferred.
• Strong spoken English and Hindi; Arabic is advantageous but not mandatory.
• Comfortable working 100% in the field and meeting many customers each day.
• Own reliable transportation and a valid UAE driving license are mandatory.
• Strong prospecting, communication, negotiation, and objection-handling skills.
• Able to understand customer needs, demonstrate mobile applications, conduct surveys, and provide actionable feedback.
• Good reporting discipline and basic ability to use CRM, Google Sheets, or similar tools.
• Practical AI-tool knowledge is mandatory for research, productivity, market understanding, reporting, and daily work.
• Self-motivated and resilient, and comfortable with rejection and high field activity.

Performance Expectations