Business Development Manager - FinTech
Skills
About This Role
Job Purpose
- To support the Chief Business Development Officer in attracting and onboarding FinTech companies and strategic partners, strengthening client relationships, and promoting the organization as a leading global financial hub.
- The role involves proactive business development, market research, industry engagement, and delivering exceptional client service to facilitate the successful establishment and growth of FinTech businesses within the centre.
- **Key Responsibilities****1.
- Relationship Management*** Proactively engage with existing clients and channel partners to understand their business needs and growth potential.
- Build and maintain strong relationships with FinTech companies, intermediaries, and key stakeholders.
- Develop referral channels and leverage networks to attract new clients.
- Deliver exceptional client service and ensure long-term partnerships.
- **2.
- FinTech Business Development*** Identify, target, and attract FinTech companies globally to establish their presence within the organization.
- Develop and execute strategic initiatives to drive growth within the FinTech sector.
- Generate new business through networking, industry events, roadshows, and direct outreach.
- Collaborate with leadership to implement strategies that promote the organization’s offerings and services.
- Stay abreast of market trends, competitive dynamics, and industry developments.
- **3.
- Channel Partner Development*** Develop and manage relationships with channel partners to drive growth across markets and segments.
- Identify and onboard new partners locally and internationally.
- Support and train partners while managing their performance.
- Provide insights and recommendations to enhance market penetration and client acquisition.
- **4.
- Client Onboarding and Support*** Support clients throughout the business setup process, including registration, licensing, and office establishment.
- Coordinate with internal departments and external stakeholders to ensure a seamless onboarding experience.
- Assist clients with operational requirements such as leasing, regulatory liaison, and employee sponsorship.
- Ensure high levels of client satisfaction and service excellence.
- **5.
- Market Research and Industry Engagement*** Conduct research and analyse industry data to identify opportunities for growth.
- Prepare reports, presentations, and briefings for senior management.
- Represent the organization at conferences, trade events, and networking forums.
- Enhance brand awareness and strengthen market positioning.
- **6.
Department
- al Support and Process Improvement*** Provide recommendations to improve operational efficiency and enhance client experience.
- Support cross-functional collaboration to align business development initiatives.
- Maintain accurate records using CRM systems and prepare performance reports.
- Assist in internal projects and strategic initiatives as required.
- **7.
- Information Security and Compliance*** Adhere to information security policies, procedures, and organizational standards.
- Ensure confidentiality and integrity of sensitive information.
- Report any potential risks or security incidents to the appropriate authorities.
- **Candidate Profile****Relevant Experience*** 6–8 years of experience in business development, sales, or client relationship management.
- Proven track record in FinTech sales and client acquisition.
- Experience in financial services, technology, or innovation-driven environments.
- Prior experience working with financial hubs, free zones, or regulatory authorities is highly advantageous.
- Strong understanding of global FinTech trends and ecosystems.
- **Education*** Bachelor’s degree in Business Administration, Finance, Marketing, Economics, or a related field.
- **Technical Skills and Knowledge*** Strong knowledge of the financial services and FinTech industry.
- Familiarity with regulatory frameworks and business setup processes in international financial centres.
- Proficiency in CRM systems and Microsoft Office applications.
**Competencies*** Customer-Centric Decision Making
- Strategic Thinking and Commercial Acumen
- Performance Ownership and Accountability
- Critical Thinking and Problem Solving
- Relationship Management and Influencing Skills
- Collaborative Leadership
- Results-Oriented and Target-Driven Approach
- **Languages*** Fluent in English (mandatory).
- Arabic is an advantage.
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