Business Development Manager

Role overview

Sales and growth

• Support sales and revenue targets across consumer, B2B, digital, and partner channels.
• Identify and approach corporate clients, aggregators, and distributors; prepare proposals, offers, and presentations.
• Track sales pipeline, account activity, and performance dashboards.

Partnership coordination

• Manage day-to-day partner relationships, especially B2B and corporate accounts.
• Support new-partner onboarding and integration, including documentation and system setup.
• Coordinate contracts, invoicing, and compliance with Finance and Legal; monitor partner results and suggest improvements.

Marketing and promotions

• Work with Marketing on campaigns that increase gift card awareness and sales across consumer and B2B channels.
• Support seasonal, tactical, and partner-specific promotions online and in stores; track campaign effectiveness and share learnings.

Program operations and analytics

• Support issuance, redemption, reporting, and reconciliations, as well as product enhancements, launches, and loyalty/payment-system integrations.
• Coordinate with Finance, IT, Customer Care, and Marketing to resolve issues and deliver program execution.
• Report sales, redemptions, breakage, and channel performance; maintain dashboards, trackers, and market/competitor insights and recommend growth improvements.

Qualifications

• Bachelor's degree in business, marketing, or a related field.
• 3–5 years of experience in sales, partnerships, or account management; retail, loyalty, or payments experience is preferred.
• Strong interest in sales and business development, especially B2B; good client communication and presentation skills.
• Data-driven approach with strong Excel and PowerPoint skills; CRM experience is a plus.
• Excellent verbal and written English; Arabic is a plus.

Key competencies

• Commercially driven and target-oriented, with relationship-building, analytical, detail-oriented, and problem-solving abilities.
• Proactive, adaptable, eager to learn, collaborative, and effective across teams.