Business Development Manager
Skills
About This Role
Company Description
Irafz Technical Services LLC is a leader in facilities management, technical services, and eco-friendly professional cleaning solutions.
With years of experience, we deliver tailored solutions to ensure safe, efficient, and well-maintained environments.
Our services include preventative maintenance, emergency response, and expert troubleshooting to maintain the optimal performance of your facility.
Committed to sustainability, we use non-toxic cleaning agents and innovative methods to minimize environmental impact while meeting the highest cleanliness standards.
At Irafz, customer satisfaction is our priority as we create customized solutions to meet each client’s unique needs in Dubai and beyond.
Role Description
This is a full-time, on-site Salesperson role based in Dubai.
The Salesperson will be responsible for generating leads, building and sustaining client relationships, and driving revenue growth.
Day-to-day tasks include meeting sales targets, conducting market research, providing product or service demonstrations, and preparing and following up on proposals and contracts.
The role also involves identifying new business opportunities, maintaining updated knowledge of company services, and ensuring client satisfaction throughout the sales process.
Qualifications
Must Experience in Facilities management / cleaning company
Marketing Management
- Build relationships with prospective clients.
- Follow up with potential clients over calls and emails.
- Maintain consistent contact with existing clients
- Manage sales pipeline and achieving the target
- Analyze market and establish competitive advantages
- Contacting potential clients to establish rapport and attend meetings.
- Planning and overseeing new marketing initiatives.
- Researching organizations and individuals to find new opportunities.
- Increasing the engagement of current clients while attracting new ones.
- Attending conferences, meetings, and industry events.
- Developing quotes and proposals for clients.
- Developing goals for the development team and business growth and ensuring they are met.
- Training personnel and helping team members develop their skills.
- Plan for company's financial success
- Contribute to the reputation of the organization by entering and achieving professional awards.
- Oversee the daily operations of cleaning services, ensuring quality and efficiency.
- Supervise cleaning staff, monitor performance, and provide training to ensure compliance with company standards.
- Coordinate with clients to understand their needs, resolve issues, and maintain long-term relationships.
- Develop and implement operational strategies to improve productivity and customer satisfaction.
- Track key performance indicators (KPIs) and manage service delivery to meet company and client goals.
- Maintain inventory of cleaning supplies and equipment to ensure timely replenishment.
- Ensure compliance with safety regulations and industry standards.
- With the good knowledge of Deep cleaning and technicality in Site visits
- Strong project management, communication, and leadership skills.
- Ability to work in a fast-paced, results-driven environment.
Qualifications
- Bachelor's degree in any field
- 5 years of relevant experience
- Should have active UAE Driving license and Minimum 2 years UAE driving experience and having a own vehicle is added advantage.
- Must Experience in Facilities management / cleaning company
- Strong analytical, communication, time-management and creativity skills
- Strong ability to focus on customer/market and take initiative Experience with social media
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