Business Development and Growth Manager

United Arab Emirates

Full-Time

For

Business Development & Growth Manager

Position Overview

Strategic Business Development

• Develop and implement short-term and long-term business growth strategies.
• Identify new markets, business opportunities, and revenue streams.
• Expand the company's corporate, government, and institutional client portfolio.
• Develop strategic partnerships and alliances to strengthen market presence.
• Prepare annual business development plans aligned with company objectives.

Revenue Growth

• Achieve and exceed annual revenue and profitability targets.
• Generate sustainable business opportunities through proactive market engagement.
• Increase repeat business from existing clients through effective relationship management.
• Drive business expansion across the UAE and GCC markets.

Team Leadership & Development

• Lead, mentor, coach, and motivate the Business Development team.
• Recruit, train, and develop high-performing sales professionals.
• Create a performance-driven culture focused on accountability and excellence.
• Conduct regular performance reviews and coaching sessions.
• Establish clear KPIs and measurable objectives for team members.

Business Process Improvement

• Design and implement structured sales processes and business development systems.
• Improve CRM utilization and pipeline management.
• Develop sales policies, reporting systems, and performance dashboards.
• Standardize proposal development and client engagement procedures.
• Introduce best practices that improve operational efficiency.

Client Relationship Management

• Build and maintain long-term relationships with key corporate clients.
• Represent the company during executive meetings, networking events, exhibitions, and conferences.
• Negotiate commercial agreements and close high-value contracts.
• Ensure outstanding customer satisfaction and client retention.

Market Intelligence

• Monitor market trends and competitor activities.
• Conduct market research to identify emerging opportunities.
• Recommend innovative training solutions based on market demand.
• Provide strategic recommendations to senior management.

Collaboration

• Work closely with the Operations, Training, Marketing, and Finance teams.
• Ensure seamless project delivery after business acquisition.
• Participate in strategic planning and annual budgeting exercises.
• Support the development of new training programs and business initiatives.

Qualifications

• Bachelor’s degree in business administration, Marketing, Management, or related discipline.
• MBA or equivalent postgraduate qualification is an advantage.
• Minimum 8–12 years of business development experience.
• At least 5 years in a managerial or leadership role.
• Experience within the Training, Education, Consulting, Learning & Development, or Professional Services sector is highly preferred.
• Strong knowledge of UAE corporate and government markets.
• Valid UAE driving licence is preferred.

Leadership

• Strategic Leadership

• Team Building & Coaching

• Performance Management
• Decision Making
• Change Management

• Key Account Management

• Partnership Development
• Opportunity Identification

Commercial Excellence

• Revenue Growth
• Profitability Management

• Negotiation & Closing

• Commercial Strategy
• Pricing Strategy
• Contract Negotiation

Business Management

• Business Planning
• Process Development
• CRM Management
• Sales Forecasting
• Budget Planning
• Performance Reporting

Personal Attributes

• Entrepreneurial mindset
• Strong leadership presence
• Results-oriented
• Highly organized
• Excellent interpersonal skills
• Customer-focused
• Innovative thinker
• Ethical and professional

Key Performance Indicators (Kpis)

• The Business Development & Growth Manager will be evaluated based on:
• Achievement of annual revenue targets – B2B & B2C
• Business growth percentage
• New client acquisition
• Corporate account development
• Government sector expansion
• Sales pipeline conversion rate
• Customer retention rate
• Team performance against KPIs
• Proposal success rate
• Strategic partnership development
• Market expansion initiatives
• Overall profitability contribution

What We Offer

• Opportunity to join one of the UAE's most respected training organizations with
• 39 years of business excellence
• .
• Leadership role with significant influence on the company's future growth.
• Competitive salary and performance-based incentives.
• Professional and collaborative work environment.
• Career advancement opportunities.
• Continuous professional development and leadership exposure.

Why Join Us?