Business Control Manager

Responsibilities:

• Key responsibilities include managing records inventories and attestations, conducting quality assurance reviews and control testing, monitoring records management reports and metrics, overseeing collaboration site and contract records compliance, supporting records retention and disposition requirements, driving adoption of records management tools and processes, and facilitating associate training. Job expectations include partnering with business, technology, and governance stakeholders to ensure records management standards, regulatory requirements, and operational controls are effectively implemented and maintained.
• Required Skills:
• Bachelor’s degree in Information Management, Business Administration, Records Management, Library Science, or equivalent work experience.
• 2–5 years of experience in records management, information governance, compliance, risk management, operations, or a related field.
• Experience managing physical and electronic records inventories, attestations, retention schedules, and records lifecycle activities.
• Experience analyzing records management data, metrics, and reports to identify trends, monitor compliance, and support risk-based decision-making.
• Experience conducting quality assurance reviews, control testing, or compliance assessments to validate adherence to records management standards and regulatory requirements.
• Experience creating reports, presentations, and documentation to communicate records management requirements, findings, and recommendations to stakeholders.
• Strong organizational and project management skills with the ability to coordinate multiple recurring deliverables and deadlines.
• Experience collaborating with business, technology, legal, risk, and governance partners to support records management programs and initiatives.
• Knowledge of records management systems, information governance tools, and records retention requirements.
• Strong written and verbal communication skills with the ability to explain complex records management concepts in a clear and concise manner.
• Desired Skills:
• Records Management
• Information Governance
• Regulatory Compliance
• Attention to Detail
• Analytical Thinking
• Data and Trend Analysis
• Quality Assurance and Control Testing
• Risk Assessment and Monitoring
• Records Inventory Management
• Collaboration and Relationship Building
• Written Communications
• Project Management
• Problem Solving
• Continuous Improvement
• Policies, Procedures, and Standards Management
• Records Retention and Disposition
• Audit and Compliance Support
• Training and Knowledge Transfer
• Process Documentation
• Shift:
• Hours Per Week:
• Pay Transparency details